Allysa Sudduth
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Crate And Barrel/CB2
09.2022 - Current
- Accomplished how to communicate professionally with customers via phone, chat, and email
- Booked, replaced, and set returns for customers
- Returns specialist
- Answered inquires about product info, availability, product issues or concerns and more!
- Learned how to de-escalate, escalate customers
- Built rapport with clients and customers
- Can multitask in different orders at one time
- Followed up with customers when needed on time
- Reached out to different warehouses and store locations
- Learned how to log and transfer sensitive information in the system
- Accomplished staying calm in a fast-paced environment
- Dedication to serving the customer and making sure they are satisfied
- Worked from home professionally with little supervision
Fast Food Crew Member
The Hill Restaurant
04.2021 - 06.2022
- Greeted customers to take food orders and provide menu information.
- Wrapped sandwiches, hot entrees and deserts for serving or takeout.
- Operate cash register to receive cash or card customer payments.
- Kept fast pace in cook-to-order food productions environments
- Delivered superior customer service in fast-paced environments.
- Cleaned and Sanitized work areas, equipment and utensils to prevent cross contamination.
Education
High School Diploma -
Gull Lake High School
Richland, MI06.2022
Skills
- Sales expertise
- Communication skills
- Computer skills
- Brand representation
- Customer Data Confidentiality
- Customer Focus
- Product and service solutions
Timeline
Customer Service Representative
Crate And Barrel/CB2
09.2022 - Current
Fast Food Crew Member
The Hill Restaurant
04.2021 - 06.2022
High School Diploma -
Gull Lake High School
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