Facilitated scheduling and billing processes to ensure seamless patient experiences and support healthcare operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Park Chiro Center
New York, NY
03.2025 - Current
Ensured compliance with HIPAA regulations to safeguard patient privacy.
Oversaw patient appointment scheduling and management processes.
Managed accurate entry and updates of patient records to ensure data integrity.
Managed incoming calls and directed them to appropriate departments with professionalism.
Administered processing of insurance claims and payment transactions.
Organized and maintained files, charts, and front desk operations for optimal efficiency.
Pharmacy Technician
Rite Aid Pharmacy
Brooklyn, NY
03.2023 - 02.2024
Verified and processed prescriptions meticulously to enhance medication accuracy and patient care.
Studied and analyzed basic drug names, dosages, and uses to support effective medication management.
Supported patients by delivering polite and professional service during consultations.
Streamlined medication tracking and record-keeping processes for enhanced operational efficiency.
Monitored and enforced HIPAA guidelines to maintain the integrity of patient privacy.
Seasonal Sales Associate
GameStop
Brooklyn, NY
09.2022 - 01.2023
Developed in-depth familiarity with gaming consoles and accessories, focusing on technical specifications and user experience.
Analyzed customer preferences and suggested relevant specials and promotions to optimize sales opportunities.
Facilitated effective communication by answering questions and resolving issues promptly.
Oversaw sales processing activities, maintaining high standards of accuracy and compliance.
Oversaw systematic stocking and organization of merchandise to maintain a well-structured retail environment.
Seasonal Sales Associate
The Cookie House
Brooklyn, NY
09.2022 - 12.2022
Cultivated positive customer experiences through professional greetings and accurate order management.
Expressed concepts with clarity to enhance collaborative discussions and understanding.
Performed tasks with precision and efficiency to uphold quality standards.
Hostess/Server
Scottadito Osteria Toscana
08.2021 - 06.2022
Developed strong customer relationships by providing welcoming interactions and accurately managing orders for seamless service delivery.
Clarified complex concepts to facilitate productive discussions and strengthen collective understanding.
Maintained rigorous quality standards through precise and efficient task execution.
Crew Member
Mcdonald’s
Brooklyn, NY
03.2021 - 06.2021
Ensured exceptional customer service by warmly welcoming guests and efficiently managing order requests.
Championed effective communication strategies to foster team engagement. Guided discussions to ensure clarity and understanding among stakeholders. Promoted a culture of active listening to drive project success.
Delivered results promptly, ensuring error-free performance in all assignments.
Facilitated teamwork and communication among colleagues to manage high-demand situations effectively.