Allyson Baerg
Pueblo West,CO
Overview
19
19
years of professional experience
1
1
Certification
Work History
Kennel Technician/Receptionist
Sit Means Sit Dog Training
Pueblo, CO
10.2022 - Current
- Greeted and welcomed visitors, providing a positive first impression of the company
- Managed a high volume of incoming calls, efficiently routing them to the appropriate departments
- Scheduled appointments and maintained calendars for multiple executives, ensuring optimal time management
- Maintained an organized front desk area, including managing visitor sign-in process and distributing badges
- Assisted with administrative tasks such as filing documents, photocopying materials, and preparing correspondence
- Managed office supplies inventory by monitoring stock levels and placing orders when necessary
- Collaborated with other departments to ensure smooth operations and effective communication within the organization
- Resolved customer complaints or issues promptly and professionally to maintain customer satisfaction
- Created detailed reports on daily activities such as visitor traffic, phone call volume, and appointment scheduling metrics
- Handled sensitive documents with confidentiality and discretion, maintaining strict adherence to privacy policies
- Animal care: Feeding, exercising, bathing, grooming, and providing basic care for animals
- Kennel maintenance: Keeping kennels clean and safe, and maintaining cages, runs, and kennel grounds
- Reporting signs of illness: Reporting signs of illness, disease, injury, or unusual activity to animal health technicians or veterinarians
- Provided compassionate care and attention to animals in a kennel setting, ensuring their comfort and well-being
- Administered medications as directed by higher authority members, maintaining accurate records of dosage and frequency
- Monitored the health and behavior of animals, promptly reporting any concerns or changes to managers & owners
- Maintained cleanliness and sanitation of kennels, exam rooms, and common areas to prevent the spread of disease
- Collaborated with other team members to provide exceptional customer service experience for pet owners
- Maintained accurate medical records for all patients seen at the office
Cashier/Customer Service
JCPenney
Pueblo, CO
10.2021 - 09.2022
- Kindly greeted guests
- Helped out customers when they had questions
- Helped customers find things they couldn't find
- Checked people out with a great attitude
- Conversed with customers to make their shopping experience a good experience
- Put new sales signs up 2 times a week
- Helped break down our trucks 2-3 times a week
- Marked down clearance merchandise
- Marked up merchandise that was at a higher price
- Organized and put merchandise out on the sales floor
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Maintained a high level of product knowledge to effectively assist customers with their questions and concerns
- Resolved customer complaints in a professional manner, finding appropriate solutions to ensure customer loyalty
- Developed strong relationships with key clients through regular communication and personalized support
- Assisted customers with product selection based on their needs and preferences, resulting in increased sales revenue
- Trained new team members on company policies, procedures, and best practices for delivering excellent customer service
Cheerleader
Mead High School
Longmont
08.2017 - 05.2021
- Cheer Co Captain 2 consecutive years
- Coached younger cheerleaders on basic skills such as jumps, motions, chants and cheers.
- Listened to coaches, trainers and support staff and implemented suggestions to enhance team contributions.
- Led team in high-energy performances at over XX sports events, promoting team spirit and engaging spectators.
- Assisted with maintaining safety standards while performing stunts or tumbling.
- Attended summer camps to learn new skills and refine existing ones.
- Assisted in auditions and selection of new team members, evaluating skills and potential for team synergy.
- Served as a role model for younger members of the squad through personal conduct.
- Participated in different community-based events, including event to meet and engage with fans.
- Exercised strong leadership skills and practiced self-discipline on and off field.
Cashier/Cook
Del Taco
Firestone, CO
05.2020 - 11.2020
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Implemented effective upselling techniques to increase sales of promotional items or add-ons
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
- Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers
- Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers
- Provided fast and friendly service to customers, ensuring a positive dining experience
- Efficiently took customer orders and accurately entered them into the POS system
- Prepared food items according to established recipes and portion sizes
- Maintained cleanliness of work area, including wiping down counters, tables, and equipment
- Managed cash transactions with accuracy and integrity, handling large volumes of cash daily
- Closely followed all safety and sanitation procedures to ensure food quality and prevent accidents or injuries
- Collaborated with team members to meet customer needs in a fast-paced environment
- Demonstrated strong knowledge of menu items, ingredients, allergens, and special dietary requirements
- Served as a brand ambassador by providing excellent customer service at all times
- Suggested upsells or add-ons to increase sales revenue per transaction
- Catered to specific dietary needs or preferences of customers with personalized recommendations
- Worked collaboratively with kitchen staff to ensure timely preparation of orders
- Maintained a clean dining area by promptly clearing tables after each use
- Increased efficiency in the drive-thru line by implementing streamlined processes for order taking and payment collection
Dancer
KC Dance
01.2006 - 12.2017
- Maintained awareness of dance trends and innovations.
- Created and choreographed dance moves and routines for self, partners and ensembles.
- Explored different methods of movement improvisation to explore creative possibilities.
- Performed complex choreography in a variety of styles, including ballet and modern dance.
- Maintained physical fitness through regular exercise and stretching techniques.
- Trained, exercised and attended dance classes to maintain high levels of technical proficiency, physical stamina and physical fitness.
- Maintained peak physical condition through rigorous training, including strength, flexibility, and cardiovascular exercises.
- Engaged in costume fittings and worked closely with wardrobe team to ensure proper fit and movement ability.
- Created innovative combinations that combined elements from different genres.
- Memorized complex dance sequences and executed them with precision during live performances.
Education
High school diploma - Core Curriculum
Mead Hi
Longmont, CO05.2021
Associate of Arts -
Pueblo Community College
Pueblo, COSkills
- Food Preparation
- Retail Sales
- Food Service
- Customer Service
- Cooking
- Merchandising
- Computer Skills
- Typing
- Babysitting
- Cleaning Experience
- Cash Handling
- Home Care
- Sales
- Communication Skills
- Microsoft Word
- Kitchen Experience
- Cashiering
Certification
Driver's License
Personal Information
Authorized To Work: US
Timeline
Kennel Technician/Receptionist
Sit Means Sit Dog Training
10.2022 - Current
Cashier/Customer Service
JCPenney
10.2021 - 09.2022
Cashier/Cook
Del Taco
05.2020 - 11.2020
Cheerleader
Mead High School
08.2017 - 05.2021
Dancer
KC Dance
01.2006 - 12.2017
Driver's License
High school diploma - Core Curriculum
Mead Hi
Associate of Arts -
Pueblo Community College