Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Allyson Bellochi

Winter Park

Summary

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Recreation Supervisor

Loews Sapphire Falls Resort
09.2022 - Current
  • Supervises a team of 15 team members daily, ensuring proper training and development.
  • Utilizes knowledge of safety regulations to ensure safe environments for all participants.
  • Inspects work areas and operating equipment to ensure conformance to established standards in areas such as cleanliness and maintenance while also performing safety inspections.
  • Provides exceptional customer service to guests, resolving any issues quickly and efficiently.
  • Accurately handles and maintains confidential paperwork, ensuring compliance with privacy policies and administrative standards in a fast-paced recreation environment.

Lead Lifeguard

Universal's Cabana Bay Beach Resort
11.2021 - 09.2022
  • Created a safe and comfortable aquatic environment, including maintaining pool chemical balance and monitoring for safe pool activities.
  • Communicated safety rules and regulations to team members and guests.
  • Trained new lifeguards to comply with standard of care.
  • Maintained accurate records of incidents, attendance, and other relevant information for management review.

Lifeguard

Universal's Cabana Bay Beach Resort
08.2020 - 11.2021
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Remained calm and poised during periods of stress or when dealing with emergency situations and quickly administer first aid.
  • Developed strong interpersonal and problem solving skills through customer service experience.

Assistant Manager

Einstein Bagels
01.2020 - 08.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Associate Trainer

Panera Bread
01.2019 - 01.2020
  • Mentored employees during probationary period to answer questions and offer improvement strategies.
  • Assisted in monitoring trainee performance to identify gaps in training.
  • Utilized a variety of instructional techniques to accommodate diverse learning styles among participants.
  • Provided ongoing coaching and mentoring to trainees as they transitioned into their new roles within the organization.

Premium Services Attendant

Universal's Volcano Bay
02.2018 - 01.2019
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Provided excellent customer service to guests by promptly responding to inquiries and requests.
  • Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.

Shift Leader

Plato's Closet
03.2017 - 04.2018
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Education

Associate in Science (A.S.) - Hospitality and Tourism Management

Valencia College
Orlando, FL
01-2028

Skills

  • Service excellence

  • Organization

  • Problem-solving abilities

  • Thorough in quality assurance

  • Effective verbal communication

  • Analytical Thinking

  • Policy implementation

  • Teamwork and collaboration

Certification

  • StarGuard Lifeguard
  • ELITE Supervisor

Timeline

Recreation Supervisor

Loews Sapphire Falls Resort
09.2022 - Current

Lead Lifeguard

Universal's Cabana Bay Beach Resort
11.2021 - 09.2022

Lifeguard

Universal's Cabana Bay Beach Resort
08.2020 - 11.2021

Assistant Manager

Einstein Bagels
01.2020 - 08.2020

Associate Trainer

Panera Bread
01.2019 - 01.2020

Premium Services Attendant

Universal's Volcano Bay
02.2018 - 01.2019

Shift Leader

Plato's Closet
03.2017 - 04.2018

Associate in Science (A.S.) - Hospitality and Tourism Management

Valencia College

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