Allyson Borst
Avon Lake,Ohio
Summary
Experienced Patient Care Coordinator with a solid background in organizational standards, staff training, and inventory management. Known for resolving patient service issues promptly and maintaining compliance, contributing to a positive healthcare environment.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Patient Care Coordinator
MetroHealth Systems
Cleveland, Ohio
08.2024 - Current
- Coordinated patient appointments and managed scheduling to enhance access across diverse departments.
- Resolved care service issues and addressed patient inquiries promptly, improving patient satisfaction.
- Facilitated a positive environment for patients, families, and staff through exceptional service.
- Responded swiftly to emergency situations within the facility.
- Assured regulatory compliance and professionalism across patient service.
- Coordinated staffing in both daily assignments and monthly schedules
- Coordinated logistics for Vaccines for Children program, facilitating timely and accurate vaccine distribution.
Ambulatory Registered Nurse
MetroHealth System
Cleveland, Ohio
03.2015 - 08.2024
- Administered medications and treatments to patients in ambulatory care settings.
- Educated patients on disease management and preventive care strategies, empowering them to take an active role in their health.
- Instructed patients on managing diseases and preventing health issues during individual consultations.
- Ensured compliance with safety regulations and infection control practices in care delivery.
- Participated in quality improvement initiatives, contributing to enhanced nursing process efficiency and patient care quality.
- Communicated effectively with interdisciplinary team members to develop collaborative plans of care, ensuring comprehensive patient support.
Inpatient Registered Nurse
MetroHealth System
Cleveland, Ohio
08.2003 - 08.2008
- Provided direct patient care in fast-paced inpatient settings.
- Monitored vital signs and documented patient information accurately.
- Administered medications and managed intravenous therapies effectively.
- Assessed patients for signs and symptoms of illness or injury and monitored vital signs.
- Collaborated with multidisciplinary teams for comprehensive patient management.
- Educated patients and families on health conditions and treatment plans.
- Mentored junior nursing staff in clinical best practices and protocols.
Education
Bachelor of Science - Nursing
University of Toledo
Toledo, OH08-2003
Skills
- Patient scheduling
- Care coordination
- Quality improvement
- Patient advocacy
- Organizational standards
- Staff training
- Effective communication
- Team collaboration
- Critical thinking skills
Certification
- Ambulatory Care Nursing Certification (AMB-BC) 01-2026 to 01-2031
Timeline
Patient Care Coordinator
MetroHealth Systems
08.2024 - Current
Ambulatory Registered Nurse
MetroHealth System
03.2015 - 08.2024
Inpatient Registered Nurse
MetroHealth System
08.2003 - 08.2008
Bachelor of Science - Nursing
University of Toledo