Linda Mcfaline

• Solely supporting physician by providing patient care, serving an average of 45 patients per day.
• Assist physician with minor surgeries, including preparing rooms and sterilizing instruments.
• Call and fax pharmacies to submit prescriptions and refills.
• Collaborate with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
• Direct patients to exam rooms, field questions, and prepare for physician examinations.
• Sanitize, restock, and organize exam rooms and medical equipment.
• Educate patients on medications, procedures, and care plan instructions.
• Keep medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Orient and train new staff on best practices, proper procedures, and policies.
• Explain procedures to patients to reduce anxieties and increase patient cooperation.
• Transcribe physicians notes by entering data into electronic software.

Lead Esthetician

• Perform skin care treatments such as microdermabrasion, chemical peels, exfoliation, extractions, mask, laser hair removal, softwaves, and diamond glow facials to improve facial skin appearance of customers.
• Added $3,000 in weekly revenue by performing diamond glow facials one day per week.
• Assessed condition of clients' skin in order to make recommendations to improve skin quality.
• Analyzed skin condition and made appropriate product recommendations.
• Recommended retail products for at-home use.
• Created repeat business by developing long-term relationships with regular customers.
• Performed consultations for patients before scheduling treatments.
• Knowledge in over 10 products including ISDIN, Humanrace, La Roche-Posay, and many others.
• Served several celebrity clients, fostering a friendly warm, and exceptional customer experience.
• Participated in a product marketing campaign for a celebrity client.
• Informed customers of appropriate products available to increase retail sales.

• Prepared and accurately completed forms.
• Assisted providers during examinations and treatment.
• Obtained medical histories from patients and verified patient information.
• Interviewed patients and recorded information in patients' electronic medical record.
• Collected lab specimens from patients and submitted received results to medical providers.
• Prepared lab specimens for diagnostic evaluation.