Allyson Dew
Pico Rivera,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Project Coordinator
JB Hunt Transport
08.2022 - Current
- Streamlined project management processes by implementing new organizational tools and software.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
- Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Elevated overall quality of completed projects by consistently monitoring progress and addressing issues proactively.
- Negotiated contracts with vendors and suppliers, securing favorable terms for cost-effective procurement of resources needed for each project's success.
- Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.
- Assisted in developing training materials and organized workshops aimed at enhancing skill sets among staff members working under various capacities on different projects within the organization.
- Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
Operations Freight Forwarder
JT Shipping Group
11.2020 - 11.2021
- Trace and communicate shipment data with customers, steamship lines, overseas agents, and truckers
- Prepare invoices and review shipment billing costs
- Monitoring reports of updated cargo information
- Make arrangements and exchange documentation for customs clearance with customs broker
- Issue delivery orders to trucking companies
- Coordinating delivery with importers, trucking companies, and warehouses, to ensure safe and timely delivery to client
- Prepare freight and telex release accordingly by receiving and sending payment within terms per contract
- Compare delivery quotes to ensure quality rates and profit
- Direct calls to ports and carriers to correct extensions, fees, and collect additional information
- Arrange by arrival date to guarantee shipment is released and available in timely manner to ensure trucking companies appointments
- Attention to documentation details for ETA, LFD and LFD return
- Building customer and trucker relationship.
Cashier & Service Desk
Pavilions-Vons Company
12.2015 - 03.2020
- Handled payments in cash, credit cards, checks, and vouchers
- Issued receipts, refunds, money orders, Western Union, and WIC
- Assist customers by providing excellent service and resolving problems
- Maintain and organize back stock to ensure efficiency with store ordering
- POS operations management / Vera Balance handling system
- Scheduled employees for breaks and lunches / assisting management run front end
- Grave - yard shift to adjust price changes
- Set up vendor displays and rearrange store resets.
Sandwich Artist
Subway
08.2014 - 05.2015
- Store food in designated containers areas to prevent spoilage
- Wash, peel, and cut vegetables to prepare for serving
- Record temperature of all refrigerators and freezers to ensure safety
- Maintain clean well kept dining area with routinely sweeps and sanitize all surfaces
- Stock supplies and manage back stock for store orders.
Education
Long Beach City College / Transfer
LONG BEACH, CAMillikan High School / General Ed
LONG BEACH, CA01.2016
Skills
- Adaptable professional with 7 years of experience within customer service, and freight forwarding industry Provide knowledge of customer satisfaction, customer retention, and relationship management Aiming to leverage my skills and successfully fulfill projects efficiently
- Task Delegation
- Workload Management
- Detail Oriented
- Relationship Building
- Project Coordination
- Spreadsheet Tracking
- Problem-Solving
- Strategic Planning
- Team Coordination
- Training and Development
Personal Information
Title: Logistics Operations
References
- Yesenia C., Supervisor, Pavilions, (310) 536-6863
- Julia Hawksworth, Founder / CEO, JT Shipping Group, (562) 462-1605
- Javier Castellanos, Strategic Accounts Manager (562) 477-5683
Timeline
Project Coordinator
JB Hunt Transport
08.2022 - Current
Operations Freight Forwarder
JT Shipping Group
11.2020 - 11.2021
Cashier & Service Desk
Pavilions-Vons Company
12.2015 - 03.2020
Sandwich Artist
Subway
08.2014 - 05.2015
Long Beach City College / Transfer
Millikan High School / General Ed