Results-driven with a proven track record in operational leadership and attention to detail. Expertise in developing training programs and enhancing team communication, leading to improved adherence to quality standards and goal orientation.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Program Supervisor
Sevita Health
Grand Forks, ND
04.2025 - Current
Collaborate with interdisciplinary teams to develop personalized individual service plans.
Coordinate scheduling for multiple departments, ensuring optimal resource allocation and efficiency.
Mentor new hires, providing comprehensive training on company policies and procedures.
Enhance staff communication and collaboration with regular team meetings and training sessions.
Oversee daily operations, ensuring smooth workflow and adherence to quality standards.
Develop comprehensive reference materials for departmental procedures, enhancing consistency in payroll practices.
Housekeeping Supervisor
Valley Senior Living
Grand Forks, ND
08.2020 - 04.2025
Supervised daily operations, ensuring adherence to hygiene and safety standards.
Trained and mentored housekeeping staff, fostering skill development and teamwork.
Implemented efficient cleaning protocols, enhancing service delivery across the facility.
Conducted regular inspections to maintain quality control and identify areas for improvement.
Coordinated inventory management of cleaning supplies, optimizing resource allocation.
Developd scheduling systems that improved workflow and staff productivity.
Collaborated with maintenance teams to address facility issues promptly and effectively.
Certified Medication Assistant
Valley Senior Living
Grand Forks, ND
01.2015 - 04.2025
Administer medications accurately and timely to ensure patient health and safety.
Monitor patient vital signs, reporting changes to nursing staff for prompt intervention.
Maintain accurate medical documentation and records in compliance with regulations.
Assist patients with daily living activities, enhancing their comfort and quality of life.
Implement safety protocols to minimize risks associated with medication management.
Enhanced patient safety through meticulous monitoring of potential medication interactions and side effects.
ED Technician
Altru Hospital
Grand Forks, ND
02.2015 - 10.2017
Provided direct patient care in fast-paced emergency department environment.
Assisted medical staff with patient assessments and vital sign monitoring.
Trained new technicians on equipment usage and departmental protocols.
Oversaw inventory management, ensuring availability of critical supplies and equipment.
Expedited patient flow through the ED by effectively managing caseloads, anticipating needs, and allocating resources accordingly.
Ensured patient safety with strict adherence to infection control protocols and proper use of personal protective equipment.
Dietary Aid/CNA
Luther Memorial Homes
Mayville, ND
05.2012 - 12.2015
Assisted residents with daily living activities, ensuring comfort and safety.
Monitored vital signs to maintain health standards and alert nursing staff of changes.
Documented patient care accurately in electronic health records for continuity of care.
Implemented infection control procedures, enhancing overall facility hygiene standards.
Provided emotional support to residents and families, fostering a compassionate environment.
Assisted patients with daily living activities, promoting independence and dignity.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.