Allyson Lies-Swatman
Mead,WA
Summary
Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Program Support Specialist
Boys And Girls Club Of Spokane County
03.2021 - Current
- Offered guidance and advice to help cultivate self-esteem and community involvement.
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Supervised youth and maintained security for each child under care.
- Monitored youth behavior and offered guidance and support for positive change.
- Established and maintained relationships with youth, families and community partners.
- Strengthened youth programs and activities to enhance life quality and self-esteem in all areas.
- Provided crisis intervention and emotional support to youth.
- Observed staff and volunteers to verify compliance with educational, safety and interpersonal guidelines.
- Enforced clear policies for handling emergency behavioral, illness and injury incidents.
- Determined needed and relevant interventions based on each child's cognitive abilities and current needs.
- Developed and implemented programs to engage and empower youth.
- Organized special events and activities to boost youth engagement.
- Cultivated professional working relationships with peers and supervisors.
- Assisted in staff hiring, training and supervision.
- Implemented policies and standard operating procedures for continuous improvement.
Babysitter
Multiple Families
01.2019 - 02.2021
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
Shift Lead
Get Air Spokane
11.2017 - 01.2019
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
- Developed and implemented new processes and procedures to streamline operations.
Cheerleading Coach
The First Nazarene Church
11.2014 - 01.2015
- Awarded youth in different categories to recognize strengths and good sportsmanship.
- Acted as positive role model for team participants and in community.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
Education
Some College (No Degree) - Psychology
Whitworth University
Spokane, WASome College (No Degree) - Business Management
Spokane Falls Community College
Spokane, WAHigh School Diploma -
Mt. Spokane High School
Mead, WA06.2020
Skills
- Safety Protocols
- Behavior Management and Intervention
- Program Planning
- Character Building
- Positive Reinforcement Methods
- Youth and Emotional Support
- Conflict Resolution
- Interpersonal Skills
- Continuous Professional Improvement
- Supervision and Management
- Program Monitoring
Certification
CPR/First Aid Certification
Additional Information
Nick Neely - Current Supervisor LSG Club Director
5093689175
nneely@bgcspokane.org
Michael Readel - Mentor
5099931799
michaelreadealdds@msn.com
Myah Boyer - Colleague
5098288707
boyermya015@gmail.com
Tamara Korth - Previous Supervisor at BGCS
tamara.korth@mead354.org
Timeline
Program Support Specialist
Boys And Girls Club Of Spokane County
03.2021 - Current
Babysitter
Multiple Families
01.2019 - 02.2021
Shift Lead
Get Air Spokane
11.2017 - 01.2019
Cheerleading Coach
The First Nazarene Church
11.2014 - 01.2015
Some College (No Degree) - Psychology
Whitworth University
Some College (No Degree) - Business Management
Spokane Falls Community College
High School Diploma -
Mt. Spokane High School
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