Allyson Macatee
Dallas
Summary
Detail-oriented professional with 15 years in customer service, excelling in communication and deadline management. Coordinated multiple transactions efficiently, ensuring high client satisfaction and smooth processes. Focused on delivering accurate solutions that enhance client experiences.
Overview
15
15
years of professional experience
Work History
Escrow Officer
Benchmark Title, LLC
Dallas
07.2011 - Current
- Coordinated buyer, seller, and lender communication to ensure seamless escrow process.
- Prepared closing statements and ensured all necessary documentation was complete.
- Communicated with real estate agents to facilitate smooth transactions.
- Managed over 100 files simultaneously, maintaining strict adherence to deadlines.
- Prepared closing documents meticulously to prevent errors and avoid delays.
- Mastered escrow process, title process, financial transactions, company policies and procedures and regulatory requirements.
Education
Bachelor's Degree - Double Major in Advertising & Spanish
University of Georgia
Athens, GA05-2011
Skills
- Escrow management
- Financial transaction processing
- Regulatory compliance
- Notary public certification
- Attention to detail
- Organizational proficiency
- Task prioritization
- Multi-tasking capacity
- Problem solving
- Effective communication
- Team collaboration
- Conflict resolution
- Relationship management
Timeline
Escrow Officer
Benchmark Title, LLC
07.2011 - Current
Bachelor's Degree - Double Major in Advertising & Spanish
University of Georgia