Hardworking job seeker with strong organizational skills eager to secure entry-level Fuel Center Clerk position. Known for reliability and adaptability with swift capacity to learn and apply new skills.
Overview
44
44
years of professional experience
Work History
Package Dispatch Supervisor
United Parcel Service
05.2018 - Current
Operate several computer programs specific to UPS to evaluate delivery volume and formulate a plan each day for most efficient routes for drivers.
Fostered open lines of communication within the team by maintaining an approachable demeanor and encouraging honest feedback from all employees.
Created a comprehensive employee training program that effectively prepared new hires for their roles and responsibilities as dispatchers .
Improved package delivery efficiency by implementing optimized routing and dispatch procedures.
Ensured compliance with federal, state, and local regulations governing transportation safety and security protocols.
Achieved higher customer satisfaction rates by ensuring prompt and accurate package deliveries.
Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Answered phone calls and responded to customer emails.
Assisted in resolving customer complaints and grievances.
Licensed Veterinary Technician
Multiple
06.1981 - 05.2018
Over 37 years in veterinary medicine which included all aspects of animal care.
These duties included anesthesia, sugical prep and assisting, laboratory work, and care and treatment of hospitalized patients .
Also extensive experience with customer service, ordering supplies and medications for hospital, and maintaining controlled substance logs.
Managed food orders and inventory.
Education
Certificate of Technical Studies - Medical Transcription
Pierce College
Tacoma, WA
06-1994
Associate of Arts - Animal Health
Pierce College
Tacoma, WA
06-1981
Skills
Learning specific computer programs for job
Employee Management
Customer Service
Timecards
Problem-solving
Time management
Attention to detail
Multitasking and organization
Verifying coverage
Adaptability and flexibility
Timeline
Package Dispatch Supervisor
United Parcel Service
05.2018 - Current
Licensed Veterinary Technician
Multiple
06.1981 - 05.2018
Certificate of Technical Studies - Medical Transcription