Allyson Montgomery
Canton,MI
Summary
Organized professional who is good for enhancing workflow efficiency and building strong customer relationships. Experienced in implementing office procedures that reduce errors and improve service quality. I have great communication skills and I love having the opportunity to learn and grow.
Overview
5
5
years of professional experience
Work History
Secretary
Orion Maintenance and Installation
Canton, MI
08.2024 - Current
- Coordinated scheduling of maintenance appointments to optimize technician availability and customer satisfaction.
- Maintained organized filing system for contracts, invoices, and service records to enhance information retrieval efficiency.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Managed filing system, entered data and completed other clerical tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Daycare Assistant
Primrose Schools
Canton, MI
06.2021 - 01.2022
- Assisted in creating engaging lesson plans to support early childhood development.
- Facilitated daily activities and structured play to promote social skills among children.
- Maintained a safe and clean environment, ensuring compliance with health and safety regulations.
- Adapted quickly to changing classroom needs, demonstrating flexibility in daily routines and activities.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Contributed to positive parent-teacher relationships through effective communication and regular updates on children''s progress.
Education
Psychology
Central Michigan University
Mount Pleasant, Michigan, MI05-2027
High School Diploma -
CANTON HIGH SCHOOL
Canton, MI06-2020
Skills
- Customer service
- Verbal and written communication
- Organization
- Appointment scheduling
- Keyboarding skills
- Calendar management
- Multi-line phone systems
- Appointment coordination
- Phone etiquette
- Task prioritization
- Filing experience
- Phone reception
- Fast learner
- Multitasking and time management
- Clear communication
- Customer relations and communications
- Excel spreadsheets
- Customer and client relations
- Scheduling
Timeline
Secretary
Orion Maintenance and Installation
08.2024 - Current
Daycare Assistant
Primrose Schools
06.2021 - 01.2022
Psychology
Central Michigan University
High School Diploma -
CANTON HIGH SCHOOL