Allyson Oktela

• Led bi-weekly corporate orientation for new employees and supported the onboarding process.
• Supported HR team in maintaining compliance with company policies and operational procedures.
• Designed interactive office engagement activities to promote positive workplace
• Provided exceptional customer service
• Executed data entry tasks efficiently while maintaining high standards of quality and accuracy.
• Collaborated in rapid improvement meetings to maximize efficiency and productivity
• Participated in the corporate Health, Safety and Wellness committee.
• Maintained and protected patient privacy while following confidentiality

• Supported communication among clients, staff, and community partners to strengthen collaboration and address client needs.
• Helped manage psychiatry caseloads by organizing client care and tracking timely follow-up.
• Assisted users with patient portal access and navigation to improve experience and support timely care.
• Updated client chart documentation with accurate information.
• Handled daily fax traffic and mail distribution to support timely communication between departments.

• Greeted clients, performed intake duties, and scheduled appointments to ensure smooth client onboarding
• Became a certified trainer for new training
• Performed various administrative tasks to support office operations.
• Distributed faxes to facilitate communication between clients and healthcare providers

Assessed value of donations to maximize revenue potential

• Managed donation intake process to streamline inventory for resale
• Supervised volunteers to enhance team productivity and support operations.
• Collaborated with ReStore team members to maintain clean, efficient workspace