Allyson Pruitt
Exmore,VA
Summary
Detail -oriented Employee with extensive experience , recognized for delivering service excellence and building strong customer relationships.
Proficient in maintaining a professional attitude in any situation .
I consistently ensure prompt resolution of customer concerns while delivering a positive engagement .
Highly motivated and dedicated to enhancing customer satisfaction.
Focused and driven with strong attention to detail, multitasks effectively to handle different needs of multiple customers with speed and accuracy.
Willingness to learn and poised to contribute to team success with dedication and enthusiasm.
Overview
31
31
years of professional experience
Work History
Optician
Seashore Eyecare
Exmore
06.2021 - Current
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Provided exceptional customer service by attentively listening to patient concerns either in person or via phone call and addressing them promptly.
- Managed all aspects of patient accounts , including billing, accounts receivable, collections.
- Managed all aspects of Accounts Payable
- Developed highly empathetic customer relationship skills and earned an excellent rapport with customers.
- Extremely motivated worker who works well with others.
Optician
Eastern Shore Eye Care
Exmore, VA
09.1994 - 12.2021
- Filed claims with vision and medical insurance companies to garner payment for optical services. Made follow up call to insurance companies for payment of services rendered.
- Worked with Collection Agencies
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Managed Optical for 5 years
- Developed an excellent rapport with customers
- Maintained all accounts receivable and accounts payable records.
- Extremely motivated and works well with others
Education
High School Diploma -
Northampton High School
Eastville, VA06-1991
Skills
- Service excellence
- Proficient in computer applications
- Customer service
- Transaction processing
- Attention to detail
- Billing processing
- Data verification
- Analytical thinking
- Active listening
- Administrative functions
- Decision-making
- Excellent communication
- Problem-solving
- Teamwork and collaboration
- Reliability
- Effective communication
- Team collaboration
- Adaptability and flexibility
- Verbal and written communication
Timeline
Optician
Seashore Eyecare
06.2021 - Current
Optician
Eastern Shore Eye Care
09.1994 - 12.2021
High School Diploma -
Northampton High School