Summary
Overview
Work History
Education
Skills
Timeline
Generic
Allyson Serritella

Allyson Serritella

Califon,New Jersey

Summary

Majority of the jobs I have worked have been in customer service so my skill set is base primarily in attending to clients. I have also spent several summers working as a camp counselor which has taught to be welcoming, engaging, and flexible. I have always been a hard working person and I look forward to learning more.

Overview

4
4
years of professional experience

Work History

Sales Associate

Hot Topic
05.2025 - Current
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Sales Associate

Vans Shoes
06.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Daycare Counselor

YMCA Camp Bernie
08.2023 - Current
  • Observed each child's individual needs and interests to create a supportive learning atmosphere.
  • Provided one-on-one support when necessary to ensure that each child's needs are met.
  • Supervised children in the classroom while providing guidance on acceptable behavior.
  • Maintained accurate records of program participation.

Paraprofessional

ESS
02.2025 - 06.2025
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.

Camp Counselor

YMCA Camp Bernie
06.2021 - 08.2023
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Coordinated and led group activities for campers and counselors.
  • Helped campers build confidence and self-esteem through consistent guidance
  • Tracked attendance, checking off present individuals.
  • Promoted team building exercises such as trust falls, scavenger hunts, and ropes courses.
  • Assisted in developing weekly lesson plans for various age groups.

Cashier

ShopRite
06.2022 - 05.2023
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Worked closely with front-end staff to assist customers.

Sales Associate

Spirit Halloween Super Store
09.2021 - 11.2021
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Collected payments and provided accurate change.
  • Assisted customers with product selection, sizing and styling.
  • Processed customer transactions quickly and accurately.
  • Demonstrated expert knowledge of store products and promotions.

Receptionist, Cashier

Red Mill Museum
03.2021 - 06.2021
  • Updated and recorded customer or client information to maintain accounts.
  • Served visitors by greeting, welcoming and directing
  • Processed payments and updated accounts to reflect balance changes.
  • Scheduled appointments for clients, customers, and other visitors.
  • Answered and directed incoming calls
  • Greeted visitors and provided them with assistance.

Education

Associate of Arts - Social Sciences

Raritan Valley Community College
Somerville, NJ
12-2024

High School Diploma -

Voorhees High School
Glen Gardner, NJ
06-2022

Skills

  • Activity Planning
  • Emergency Response
  • Payment Processing
  • Customer Assistance
  • Inventory Management
  • CPR certified
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Timeline

Sales Associate

Hot Topic
05.2025 - Current

Paraprofessional

ESS
02.2025 - 06.2025

Sales Associate

Vans Shoes
06.2024 - Current

Daycare Counselor

YMCA Camp Bernie
08.2023 - Current

Cashier

ShopRite
06.2022 - 05.2023

Sales Associate

Spirit Halloween Super Store
09.2021 - 11.2021

Camp Counselor

YMCA Camp Bernie
06.2021 - 08.2023

Receptionist, Cashier

Red Mill Museum
03.2021 - 06.2021

High School Diploma -

Voorhees High School

Associate of Arts - Social Sciences

Raritan Valley Community College

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