Michelle Trudeau-Smith
Fort Worth,TX
Summary
Highly qualified and passionate Child Protective Service Investigator/Chemical Dependency Counselor with ten years of experience working with working with clients helping them through case management and counseling. Excels at managing a complex and challenging caseloads.
Known for high standard of teamwork and results-driven approach, adaptable to changing requirements. Proficient in critical thinking and problem-solving, with reputation for reliability and collaborative efforts.
Overview
12
12
years of professional experience
Work History
Investigator III
DEPARTMENT OF FAMILY PROTECTIVE SERVICE
10.2022 - Current
- Perform Interviews with children and their families
- Ensure safety of the children and assess the situation
- Determine what the risks factors are
- Correspond with professionals that are involved with the children
- Correspond with family and friends to see if they have any concerns regarding the parents and children
- Correspond with schools and law enforcement
- Use different search engines to find families
- Write affidavits
- Attend court
- Collaborate with other agencies within the department
- Collaborating with families in Family Team Meetings
- Removals
- Documentation
MAT Counselor
HALTOM CITY TEXAS TREATMENT SERVICE
08.2021 - 10.2023
- Perform Interviews for Assessments and Intakes
- Develops and implements treatment plans
- Individual Counseling
- Provide advocacy, case management and available for Crisis services
- Correspond with CPS, and the families involved
- Accommodate care between Inpatient and Haltom City Texas Treatment Services
- Coordinating care between Methadone Clinics for courtesy dosing for our clients
- Manage a caseload of 70 plus clients
- Consult with medical director on ongoing cases, screening and treatment planning
- To perform clinical work in an efficient and competent manner and works to achieve productivity and quality standards
- Established working relationships with probation, parole and other court related personnel
- Ability to be an effective team player and work under pressure
- Excellent communication skills (both oral and written)
- Experience maintaining and organizing a high-volume caseload
Felony Drug Court MAT Counselor
PIERCE COUNTY ALLIANCE
07.2019 - 11.2020
- Group Facilitator for Felony Drug Court
- Provide advocacy, case management and available for Crisis Services
- Develops and implements treatment plans
- To perform clinical work in an efficient and competent manner and works to achieve productivity and quality standards
- Provide Individual Counselor Services
- Attend court and participate in graduating ceremonies for the clients
- Correspond with Drug Court via court coordinator
- Correspond with CPS, and probation officers
- Excellent communication skills (both oral and written)
Chemical Dependency Professional (Outpatient)
SEAMAR BEHAVIORAL HEALTH
10.2018 - 04.2019
- Perform Interviews for Assessments and Intakes
- Group Facilitator for Intensive Outpatient (IOP)
- Provide advocacy, case management and available for Crisis Services
- Develops and implements treatment plans
- To perform clinical work in an efficient and competent manner and works to achieve productivity and quality standards
- Correspond with Probation Officers and Community Corrections Officers
- Coordinate care between detox and inpatient facilities
- Provide Individual Counseling Services
- Ability to be an effective team player and work under pressure
- Excellent communication skills (both oral and written)
Chemical Dependency Professional
THERAPUETIC HEALTH SERVICES
05.2014 - 09.2018
- Perform Interviews for Assessments and Intakes
- Develops and implements treatment plans
- Group Facilitator for Intensive Outpatient (IOP), Middle Age Women, and Relapse Prevention
- Provide advocacy, case management and available for Crisis services
- Provide Individual Counseling Services for the Pregnant Women, Parenting individuals as well as anyone affiliated at THS
- Correspond with CPS, Family Treatment Court and the families involved
- Accommodate care between Inpatient and THS
- Coordinating care between Methadone Clinics for courtesy dosing for our clients
- Manage a caseload of 66 plus clients
- Consult with medical director, psychiatrist, ARNP, or mental health clinicians on ongoing cases, screening and treatment planning
- To perform clinical work in an efficient and competent manner and works to achieve productivity and quality standards
- Established working relationships with probation, parole and other court related personnel
- Ability to be an effective team player and work under pressure
- Excellent communication skills (both oral and written)
- Experience maintaining and organizing a high-volume caseload
Coordinator for Call Center
HOPELINK
11.2012 - 05.2014
- Help supervise the call center
- Answer questions from the CSR’s
- De-escalate phone calls
- In charge of the OST tracking
- Transportation that is related to OST, point of contact for all OST facility managers, approving all paperwork related to OST clients
- Came up with a procedure to help with verifying OST clients for gas cards and public transit
- Involved with the Admin Dept
- Helping with all the billing issues that come up related to transportation, doing reports, post verifying, and researching trips
- Organize lodging for people who are in need of being close to a medical facility
- Train individuals in dispatching
- Offline coordinator helping when needed, special invoices, faxes, scheduling rides, ferry trips, approving or denying Dr
- Notes, scheduling gas and Orca fare, DIRS, LOLA (reports) and 50 most expensive rides
- Adherence Reports on the CSR’s
Education
Chemical Dependency - ALDAC Program
Bellevue College
Bellevue, WA01.2015
Interdisciplinary Studies - Psychology
Central Washington University
Ellensburg, WA07.2012
Skills
- Strong Communication Skills
- Critical thinking
- Conflict Resolution
- Cultural sensitivity
- Crisis prevention
- Problem solving
- Team Work
- Chemical Dependency counseling
- Case management
- Adaptability
- Leadership
- Organizational skills
Timeline
Investigator III
DEPARTMENT OF FAMILY PROTECTIVE SERVICE
10.2022 - Current
MAT Counselor
HALTOM CITY TEXAS TREATMENT SERVICE
08.2021 - 10.2023
Felony Drug Court MAT Counselor
PIERCE COUNTY ALLIANCE
07.2019 - 11.2020
Chemical Dependency Professional (Outpatient)
SEAMAR BEHAVIORAL HEALTH
10.2018 - 04.2019
Chemical Dependency Professional
THERAPUETIC HEALTH SERVICES
05.2014 - 09.2018
Coordinator for Call Center
HOPELINK
11.2012 - 05.2014
Interdisciplinary Studies - Psychology
Central Washington University
Chemical Dependency - ALDAC Program
Bellevue College
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