Allyson Wetter

· Collaborated with the management team to create marketing plans.

· Provided excellent customer service by promptly responding to tenant requests and concerns.

· Ensured accuracy of all data entered into property management software system (Yardi).

· Adhered to all applicable laws regarding fair housing practices in the market area.

· Managed multiple projects simultaneously while maintaining high attention to detail.

· Utilized effective sales techniques to maximize occupancy rates for the property.

· Managed daily administrative tasks including filing documents, responding to emails and phone calls, preparing correspondence, and posting money.

· Ensured all legal requirements were met prior to signing lease agreements and provided follow-up support throughout tenancy period.

· Developed comprehensive knowledge of local rental market, staying up-to-date on availability, pricing and amenities.

· Utilized effective communication and problem-solving skills.

· Exceeded grant expectations by surpassing annual campaign requirements and student enrollment three consecutive years.

· Enhanced the student programming experience and provided additional onsite and offsite training opportunities for staff.

· Counseled students individually and in groups as needed.

· Communicated, verbally and through written forms, with parents and students as problems arose.

· Exhibited strong emotional intelligence to navigate problem solving.

· Managed all administrative tasks such as filing, record keeping, and the site budget for all support supplies, events, activities, and field trip travel and admissions as well as any other budget needs that occurred.

· Managed a team of staff ranging from 1-10 people as well as a program of kids ranging from 30-100 kids ages pre-kindergarten to 5th grade.

· Developed and grew relationships with parents and children creating a good rapport and generated customer retention.

· Coordinated and facilitated after-school activities that promoted a safe, educational and fun experience.

· Assisted staff members in developing strategies that addressed any challenges faced by students during the program hours.

· Collaborated with teachers, parents and community partners to ensure the success of the program.

· Ensured compliance with applicable state regulations governing after-school programs.

· Utilized conflict resolution skills to mediate disagreements between students, parents, and staff.