Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Allyson Zavala

Tomball,TX

Summary

Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.

Overview

3
3
years of professional experience

Work History

Server

Buffalo Wild Wings
10.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Saltgrass Steakhouse
06.2024 - 10.2024
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Cultivated warm relationships with regular customers.

Server

Adriatic Cafe Italian Grill
12.2023 - 05.2024
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Server

Cotton Patch Cafe
05.2022 - 06.2023
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

Klein Cain Highschool
Klein, TX

Skills

  • Strong work ethic
  • Customer service
  • Sales expertise
  • Sales techniques
  • Suggestive selling
  • Relationship management
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Server

Buffalo Wild Wings
10.2024 - Current

Server

Saltgrass Steakhouse
06.2024 - 10.2024

Server

Adriatic Cafe Italian Grill
12.2023 - 05.2024

Server

Cotton Patch Cafe
05.2022 - 06.2023

Klein Cain Highschool