Allyssa Provost
Warren,MI
Summary
Proven hospitality professional with extensive experience in high-volume dining, notably at Bonefish Grill, Seasons 52, J Alexander's, and more. Excelled in guest engagement and hospitality service expertise, enhancing customer satisfaction and repeat business. Demonstrated exceptional multitasking and memory retention abilities, consistently meeting performance goals. Skilled in both team collaboration and upselling techniques, contributing to a positive dining experience and increased sales. Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Server
Bonefish Grill Restaurants
2024.04 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
General Laborer
Rise Events
2024.06 - 2024.06
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
- Increased productivity with effective communication and collaboration among team members.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
- Performed quality checks on products and materials to identify any defects.
Server
Seasons 52
2022.07 - 2024.03
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
J Alexander's
2021.08 - 2022.03
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server/Bartender
Zeoli's
2021.01 - 2021.06
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Education
High School Diploma -
Utica High School
Utica, MI05.2017
Skills
- Strong Work Ethic
- Guest Engagement
- Exceptional customer service
- Professional Appearance
- Hospitality service expertise
- Memory retention
- Menu Memorization
- High-volume dining
Creative Designs
I'm a very creative person, working with many different mediums some including painting, photography, sketching/illustration, and craft jewelry. I adapt very quickly to picking up new mediums, creating designs to fit someone's requirements whilst staying in my own art style. However, I find satisfaction in challenging myself through art, making difficult projects something I'm familiar with. Just a hobby for now but would highly appreciate the opportunity to expand.
Timeline
General Laborer
Rise Events
2024.06 - 2024.06
Server
Bonefish Grill Restaurants
2024.04 - Current
Server
Seasons 52
2022.07 - 2024.03
Server
J Alexander's
2021.08 - 2022.03
Server/Bartender
Zeoli's
2021.01 - 2021.06
High School Diploma -
Utica High School
Similar Profiles
Caden HarrisCaden Harris
Host at Bonefish Grill RestaurantsHost at Bonefish Grill Restaurants
Ian DunnIan Dunn
Server/Instore Training Coordinator at Bonefish Grill RestaurantsServer/Instore Training Coordinator at Bonefish Grill Restaurants
Madison GouldMadison Gould
Server Assistant at Bonefish Grill RestaurantsServer Assistant at Bonefish Grill Restaurants