Career advancementWork-life balanceFlexible work hoursWork from home optionPaid time off401k matchPaid sick leaveHealthcare benefitsPersonal development programs
Summary
Dedicated professional with a strong focus on customer service and team leadership. Proven ability to enhance team collaboration and improve customer satisfaction.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Sonic
Butler, MO
07.2024 - Current
Guided new team members through customer service protocols and operational procedures to ensure consistent service delivery.
Executed daily inventory management to ensure stock levels met operational demands.
Supported scheduling and staffing needs to optimize workflow during peak hours.
Facilitated communication between team members to enhance collaboration and efficiency.
Implemented quality control measures, ensuring compliance with health and safety standards.
Monitored sales performance, identifying trends to inform inventory purchasing decisions.
Resolved customer inquiries swiftly, contributing to improved satisfaction ratings.
General Manager
Sonic
Peculiar, MO
11.2025 - 12.2026
Led team meetings, fostering communication and alignment among staff members on goals and objectives.
Managed inventory levels, optimizing stock management processes for efficiency.
Oversaw daily operations, ensuring adherence to company standards and policies.
Developed and implemented training programs for staff to enhance performance and customer service.
Barista
Byrds Pecan
Adrian, MO
11.2023 - 05.2024
Prepared and served high-quality coffee beverages following standard recipes.
Maintained cleanliness and organization of workstations and customer areas.
Assisted customers with product selection, enhancing overall experience.
Operated espresso machines and brewing equipment proficiently.