Allyssia Kessel
Fargo,ND
Summary
Dynamic and adaptable professional with a proven track record at Trappers Kettle, excelling in multitasking and exceptional customer service. Leveraged strong communication and critical thinking skills to enhance guest experiences and team efficiency. Certified in lifeguarding, committed to public safety and maintaining high standards of service. Demonstrates a warm and engaging demeanor, ensuring customer satisfaction and safety.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Trappers Kettle
08.2023 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
Lifeguard
Belfield Public Pool
05.2021 - 08.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Performed routine equipment checks to ensure all lifesaving tools were in optimal condition.
- Conducted water quality tests to ensure health standards were met, preventing health issues among swimmers.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
- Shared tips with patrons on swimming techniques and strength training.
- Enhanced swimmer safety by enforcing pool rules and regulations consistently.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
Education
Cosmetology - Cosmtology
Josef's School of Hair, Skin, And Body
Fargo, ND08.2025
High School Diploma -
Belfield High School
Belfield, ND05.2024
Skills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Professional Appearance
Warm and Friendly
Adaptable and Flexible
Reliability
Multitasking
High Energy and Stamina
Teamwork and Collaboration
Transactions and Cash Handling
Strong communicator
Effective problem-solver
Lifeguard certification
Public safety knowledge
Critical Thinking
Certification
- Lifeguarding Certification - American Red Cross.
- CPR/AED for the Professional Rescuer - American Red Cross.
Timeline
Server
Trappers Kettle
08.2023 - 08.2024
Lifeguard
Belfield Public Pool
05.2021 - 08.2024
- Lifeguarding Certification - American Red Cross.
- CPR/AED for the Professional Rescuer - American Red Cross.
Cosmetology - Cosmtology
Josef's School of Hair, Skin, And Body
High School Diploma -
Belfield High School
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