Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alma Aguilar

Fort Worth

Summary

Dynamic Sales Associate with proven expertise at The UPS Store, excelling in customer service and sales reporting. Recognized for developing strong customer relationships and adapting sales strategies to enhance engagement. Skilled in cash handling and inventory management, I consistently deliver results while fostering a positive shopping experience. Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.

Overview

8
8
years of professional experience

Work History

Sales Associate

The UPS Store 6107
Arlington
06.2022 - Current
  • Handled customer complaints in a professional manner.
  • Maintained records related to sales for store management.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Developed trusting relationships with customers by making personal connections.

Babysitter

Self Employed Web
Fort Worth
02.2017 - 05.2025
  • Organized creative activities to develop children's physical, emotional and social growth.
  • Administering medication when needed according to parent instructions.
  • Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
  • Used organization and time management skills to multitask and keep children on set schedules.
  • Greeting parents upon arrival home from work and providing updates on the day's events.
  • Read stories to children, facilitated discussions and tied books into learning opportunities.
  • Balanced schedules to promote optimal rest, play and educational periods.
  • Identified signs of emotional or developmental problems in children to alert parents or guardians.
  • Dressed children and changed diapers.

Sales Associate

Marshalls & HomeGoods
Fort Worth
12.2020 - 06.2022
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Answered incoming telephone calls to provide store, products and services information.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Processed credit card transactions quickly and securely.
  • Maintained knowledge of sales and promotions, return policies and security practices.

Education

High School Diploma -

Uplift Mighty Prepatory
Fort Worth, TX
05-2020

Associate of Arts - Nursing

Tarrant County College
Fort Worth, TX
05-2024

Bachelor of Science - Nursing

SouthWestern Adventist University
Keene, TX

Skills

  • Customer service
  • Sales reporting
  • Cash handling
  • Inventory management
  • Visual merchandising
  • Product knowledge
  • Store operations
  • Effective communication
  • Time management
  • Problem solving
  • Team collaboration
  • Adaptable sales strategies
  • Documentation and reporting
  • Positive customer engagement
  • Time management abilities
  • Organization

Languages

Spanish
Professional
English
Professional

Timeline

Sales Associate

The UPS Store 6107
06.2022 - Current

Sales Associate

Marshalls & HomeGoods
12.2020 - 06.2022

Babysitter

Self Employed Web
02.2017 - 05.2025

High School Diploma -

Uplift Mighty Prepatory

Associate of Arts - Nursing

Tarrant County College

Bachelor of Science - Nursing

SouthWestern Adventist University

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Alma Aguilar