Alma Arano
Eagle Mountain,UT
Summary
Detail-oriented bilingual Administrative Professional with 6 years of experience in office administration and customer service. Expertise includes client communication, scheduling, Microsoft Office, and data management. Skilled in reading architectural plans, preparing estimates, and training teams to enhance operational efficiency.
Overview
6
6
years of professional experience
Work History
Administrative Assistant - Estimator Assistant
Southwest Exterior
West Valley City, Utah
05.2018 - 05.2024
- Assisted estimator with architectural plan measurements, project takeoffs, and preparation of estimates for prospective clients, ensuring accuracy and clarity.
- Prepared and sent estimates while fostering professional client communication through phone calls, emails, and meetings to enhance client relationships.
- Organized project information in Microsoft Excel to support estimating tasks and maintain accurate records for streamlined project tracking.
- Coordinated calendars, scheduled meetings, monitored emails, and communicated information to management, clients, and internal teams.
- Managed reception, answered and directed all calls, and provided professional customer service in English and Spanish.
- Assisted with payroll and accounts payable, performed data entry, and maintained organized office documentation.
- Trained new employees and oversaw a team, demonstrating leadership, delegation, and team coordination.
- Utilized Microsoft Office, Microsoft Teams, Zoom, QuickBooks, Monday.com, and PlanSwift to support daily operations.
Education
Associate of Science - Business
Salt Lake Community College
Salt Lake City , utSkills
- Office Administration
- Customer Service
- Calendar Management
- Scheduling
- Email correspondence
- Document Management
- Architectural Plan Reading
- Excel
- QuickBooks
- Microsoft Teams
- Zoom
- Mondaycom
- PlanSwift
- Bilingual communication
- Client Relations
- Employee Training
- Leadership
Personal Information
Title: Administrative Professional | Estimating Support | Bilingual Customer Service
Timeline
Administrative Assistant - Estimator Assistant
Southwest Exterior
05.2018 - 05.2024
Associate of Science - Business
Salt Lake Community College