Alma Britton
Keithville,LA
Summary
Proven leader in retail operations, excelling in customer service and team leadership at the United States Post Office. Enhanced store efficiency and customer loyalty through innovative inventory management and staff training, significantly minimizing stock discrepancies. Expert in cash handling accuracy, ensuring seamless financial transactions.
Overview
35
35
years of professional experience
Work History
Lead Sales Associate
United States Post Office
Shreve, OH
06.1986 - 01.2021
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Performed inventory control procedures to manage stock.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Managed inventory effectively, minimizing stock-outs and overstock situations.
- Trained, coached, and mentored new sales associates for maximum performance.
- Processed and stocked merchandise in accordance with store standards.
Education
06.1981
Skills
- Customer Service
- Retail Store Operations
- Cash Handling
- Team Leadership
- Cash Handling Accuracy
Accomplishments
- Documented and resolved Issue which led to Results.
- Achieved Result through effectively helping with Task.
- Achieved Result by completing Task with accuracy and efficiency.
- Achieved Result by introducing Software for Type tasks.
Affiliations
Apwu Secretary Treasurer, Apwu Union
- International Association of Administrative Professionals
Timeline
Lead Sales Associate - United States Post Office
06.1986 - 01.2021
Ayer’s Business College - ,