Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Alma Gonzalez

Portales ,NM

Summary

Dynamic Pharmacy Technician with proven problem-solving skills at Farmers Country Market Pharmacy. Enhanced workflow efficiency and productivity through meticulous medication management and team collaboration. Committed to patient confidentiality and HIPAA compliance, while consistently delivering exceptional customer service and support. Recognized for optimizing pharmacy operations and maintaining a safe, organized environment.

Overview

2
2
years of professional experience

Work History

Pharmacy Technician

Farmers Country Market Pharmacy
05.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.

Education

Pharmacy Technician Certificate - Healthcare

Clovis Community College
Clovis, NM

Phlebotomy Certificate - Healthcare

Clovis Community College
Clovis, NM
05.2020

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Answering customer questions

Additional Information

I played soccer for Portales High School for 3 years and graduated 2013. Right after that I would volunteer and help out with practice. Back in 2022 I became an assistant coach and enjoyed everything about it! Helping the girl learn new skills, seeing them get more confident every game, learning from each other, and most important being coachable was what made it a great year!

Languages

English And Spanish
Full Professional

Timeline

Pharmacy Technician

Farmers Country Market Pharmacy
05.2023 - Current

Pharmacy Technician Certificate - Healthcare

Clovis Community College

Phlebotomy Certificate - Healthcare

Clovis Community College

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Alma Gonzalez