Alma Guerrero
The HomeDepot
2
Languages
3
years of professional experience
Results-driven Pro Sales Associate with expertise in supporting contractors and Pro customers. Skilled in sales, customer service, and relationship building to effectively address project needs. Experienced in fast-paced retail environments, collaborating with teams to achieve sales goals. Bilingual in English and Spanish.
Work History
Pro Sales Associate
2 Years 10 Months- Assist professional contractors and Pro customers with product selections, project needs, and purchases
- Build strong relationships with customers by providing knowledgeable and personalized service
- Support sales of building materials, paint, tools, and home improvement products
- Help customers identify appropriate products and solutions based on their projects
- Process customer orders and assist with product availability, pricing, and fulfillment
- Work closely with store associates and other departments to provide efficient customer service
- Maintain a professional and organized pro sales area and support merchandising activities
- Identify opportunities to increase sales throughout product recommendations and customer service satisfaction
Education
High School Diploma
Skills
Sales and Consultative Selling
Consultative selling
Contractor relations
Relationship management
Upselling strategy
Problem Solving
Time Management
Teamwork
Communication
Languages
Spanish
English
Timeline
Pro Sales Associate
The HomeDepot
11.2023 - CurrentRead More
San Bernardino High
High School Diploma
Read More