Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alma Gyuro

Reno,NV

Summary

Dynamic professional with extensive expertise in customer service and healthcare, particularly at Pinnacle Medical Group. Demonstrated capacity to elevate client satisfaction through impactful communication and precise data entry. Proficient in insurance verification and skilled at swiftly adapting to new protocols, ensuring adherence to healthcare privacy standards. Committed to optimizing processes and fostering enhanced team collaboration.

Overview

2026
2026
years of professional experience

Work History

Intake Representative

Pinnacle Medical Group
09.2024 - Current
  • Assisted in gathering and verifying client information for intake processes.
  • Provided support in managing incoming calls and inquiries from clients.
  • Maintained accurate records of client interactions and documentation.
  • Collaborated with team members to streamline intake procedures.
  • Adapted quickly to new policies and protocols during training sessions.

Warehouse Forklift Operator

Chewy Warehouse
2023 - 2024
  • Operated forklifts to transport materials within warehouse efficiently.
  • Conducted routine inspections of equipment to ensure safe operation and compliance with safety standards.
  • Loaded and unloaded shipments, maintaining accuracy in order fulfillment processes.

Call Center Representative

Community Health Alliance
2017 - 2023
  • Managed inbound calls, addressing customer inquiries and concerns effectively.
  • Provided accurate information regarding products and services to enhance customer satisfaction.

Education

High School Diploma -

Washoe High School
Reno, NV

Skills

  • Healthcare privacy practices
  • Customer service in call centers
  • Insurance verification processes
  • Terminology in medicine

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Intake Representative

Pinnacle Medical Group
09.2024 - Current

Warehouse Forklift Operator

Chewy Warehouse
2023 - 2024

Call Center Representative

Community Health Alliance
2017 - 2023

High School Diploma -

Washoe High School

Similar Profiles

CREATE PROFILE
Alma Gyuro