ALMA HADZISALIHOVIC
Jacksonville,FL
Summary
A rewarding career with organization where my professional skills provide mutually beneficial relationships
Overview
25
25
years of professional experience
1
1
Certification
Work History
Teller
Community Firmt Credit Union
08.2008 - Current
- Customer service serve responsible for handling customer relations resolving customer conflicts, managing large sums of money.
- Serve as a back up for Customer Service Manager handle General Vault duties, prepare process and balance incoming and outgoing shipments of currency, maintain Teller activity records prepares monthly reports assist in scheduling of Teller staff, coordinate workflow to ensure all work is properly completed, approve transactions with designated authority limit, assist in ensuring that controls are followed in policy and procedures stated in the Banking office Manual and Security Manual.
Customer Service Coordinator
BBVA Compass Bank
09.2001 - 08.2007
- Directed customers to product in a friendly, polite manner. Help customers with their problems, help communications with non-English speaking individuals.
Sales Associate
Belk
11.2000 - 04.2002
- Sales Associate at Belk, Avenues Mall.
Sales Associate
Dillard's
06.2000 - 01.2000
- Sales Associate at Dillard's Avenues Mall.
Education
Bachelor -
University of Technology of Chemistry
01.1989
High School Graduate - undefined
01.1981
Skills
- German, Bosnian Windows Word, Microsoft Office Suite, basic typing, Public Notary
- Approachable
- Positive
- Cash handling and management
- Friendly
- Transaction processing accuracy
- Cash counting
- Relationship building and management
- Goal-oriented focus
- Cash drawer balancing
- Patience and empathy
- Stress tolerance
- Compliance, banking laws, and regulations
- Customer relationship building
- Conflict resolution techniques
Certification
public notary
Languages
Croatian
Native or Bilingual
German
Professional Working
Timeline
Teller
Community Firmt Credit Union
08.2008 - Current
Customer Service Coordinator
BBVA Compass Bank
09.2001 - 08.2007
Sales Associate
Belk
11.2000 - 04.2002
Sales Associate
Dillard's
06.2000 - 01.2000
High School Graduate - undefined
Bachelor -
University of Technology of Chemistry
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