Alma Jasso
Palmdale,CA
Summary
Driven Pharmacy Technician with 19 years of experience and success in working within fast-paced Long Term care pharmacy settings. Highly proficient in accurately typing, filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy. Adept Lead Pharmacy Technician with a proven track record at CVS Omnicare, enhancing pharmacy operations through expert medication dispensing and exemplary problem-solving skills. Supervised a team of technicians, significantly improving service quality and efficiency. Specialized in pharmacy law knowledge and patient confidentiality, ensuring compliance and high standards of patient care.
Familiar with protocols for processing and filling prescriptions. Excellent customer service skills, sound judgement and demonstrated understanding of LTC pharmacy operations. Conversational english and spanish skills.
Hardworking and passionate job seeker with strong organizational skills, Ready to help team achieve company goals.
Overview
20
20
years of professional experience
Work History
Lead Pharmacy Technician
CVS Omnicare
03.2005 - 10.2024
- Solved customer problems by providing assistance with placing orders, navigating systems, and locating items.
- Set up and modified patient profiles in computer to include current information such as medications and insurance details.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Supervised 3 pharmacy technicians and coordinated day-to-day assignments.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Entered and processed patients' prescriptions into internal system.
- Counted and labeled prescriptions with correct item and quantity.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Managed opening and closing duties for pharmacy.
Education
Pharmacy License - Pharmacy Technician
American Career College
CASkills
- Drug storage procedures
- Manual and automated medication dispensing
- Pharmacy and customer records management
- Proper labeling procedures
- Workflow optimization
- Medication dispensing
- Problem-solving skills
- Patient confidentiality
- Drug storage
- Team collaboration
- Staff development
- Proper labeling
- Labeling prescriptions
- FDA drug safety guidelines
- Confidentiality and HIPAA
- Order data entry
- Work order prioritization
- pharmacy law knowledge
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Lead Pharmacy Technician
CVS Omnicare
03.2005 - 10.2024
Pharmacy License - Pharmacy Technician
American Career College
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