Alma Luna

Establishing and maintaining good relationships with my book of business by actively following up and building trust with clients.

• Generating strategic sales revenue over target by conducting customer software demos, building value and showing product knowledge
• Tracking and providing follow up through Salesforce by creating opportunities and organizing pipeline to average over 35 leads per month
• Exceed key performance indicators by over 100%

• Leading with innovative products by educating employees on value and setting high expectations
• Help with retention customers to stay with their current products and services, achieving recognition for issue resolution
• Provide excellent customer service, resolve issues, handle escalations with customers

• Consistently exceeded quota and held top sales representative position.
• Generated sales by displaying outstanding customer focus
• Top representative in overall scorecard ranking for the region 2012
• Top in 4G and accessory sales in the district 2012