Summary
Overview
Work History
Education
Skills
Timeline
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ALMA MALDONADO

Midland,Texas

Summary

Dedicated professional with strong customer service, payment processing, and claims management skills. Bilingual proficiency enhances communication and efficiency in fast-paced environments.

Overview

28
28
years of professional experience

Work History

Receptionist

Corrales Insurance
Midland, Texas
12.2020 - Current
  • Answered phone calls, greeted visitors, and managed mail efficiently.
  • Processed payments efficiently, ensuring timely transactions.
  • Provided insurance services, including quotes for home and auto policies.
  • Managed claims to facilitate prompt resolutions.
  • Handled bonds to secure financial agreements.
  • Multitasked effectively to maintain workflow and meet deadlines.
  • Demonstrated bilingual proficiency in multiple languages.
  • Maintained organized filing systems for efficient information retrieval.
  • Exhibited exceptional organizational skills to enhance productivity.

Cashier Manager

Tacoriendo Taqueria La # 1 Inc.
Midland, Texas
01.2016 - 12.2024
  • Monitored inventory levels to ensure adequate supplies were available for daily operations.
  • Reviewed employee time sheets for accuracy before submitting them for payroll processing.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delivered mobile food truck catering services at local oilfield locations.
  • Maintained rigorous sanitation, health, and safety standards across all work areas.
  • Generated invoices for payment processing efficiently.

Office Assistant

Maldonado's Roustabout Services (family business)
Midland, Texas
09.2015 - 07.2018
  • Prepared receipts for tax documentation.
  • Created invoices to facilitate timely payments.
  • Managed payroll processes to ensure accurate employee compensation.

Bank Teller

Community National Bank
Midland, Texas
07.2006 - 12.2006

Bank Teller

Commercial State Bank
Midland, Texas
01.2006 - 06.2006

Bank Teller

Community National Bank
Midland, Texas
11.2000 - 01.2005
  • Executed domestic collections to recover outstanding debts efficiently.
  • Processed federal tax deposits in compliance with regulations.
  • Managed wire transfers, ensuring accuracy and timeliness.
  • Balanced credit card machines to maintain accurate financial records.
  • Handled cash transactions and processed coins effectively.
  • Supported commercial window operations during peak hours.
  • Initiated stop payments and placed holds on delayed funds.
  • Set security alarm systems to safeguard premises.

Data Entry Clerk

Automated Response Center
Midland, Texas
06.2000 - 09.2000
  • Conducted weekly testing of medical alarms to ensure functionality and reliability.
  • Dispatched emergency responses promptly to address urgent situations.

Cashier

Sundown Market
Midland, Texas
08.1997 - 06.2000

Education

Graduate Certificate - Certificate Computerized Office Specialist

International Business School
Midland
05-2002

High School Diploma -

Midland High School
Midland, TX
05-1999

Some College (No Degree) - Communications

Midland College
Midland, TX

Skills

  • Customer service and support
  • Payment processing
  • Claims management
  • Bilingual communication
  • Filing organization
  • Inventory management

Timeline

Receptionist

Corrales Insurance
12.2020 - Current

Cashier Manager

Tacoriendo Taqueria La # 1 Inc.
01.2016 - 12.2024

Office Assistant

Maldonado's Roustabout Services (family business)
09.2015 - 07.2018

Bank Teller

Community National Bank
07.2006 - 12.2006

Bank Teller

Commercial State Bank
01.2006 - 06.2006

Bank Teller

Community National Bank
11.2000 - 01.2005

Data Entry Clerk

Automated Response Center
06.2000 - 09.2000

Cashier

Sundown Market
08.1997 - 06.2000

Graduate Certificate - Certificate Computerized Office Specialist

International Business School

High School Diploma -

Midland High School

Some College (No Degree) - Communications

Midland College

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