ALMA MALDONADO
Midland,Texas
Summary
Dedicated professional with strong customer service, payment processing, and claims management skills. Bilingual proficiency enhances communication and efficiency in fast-paced environments.
Overview
28
28
years of professional experience
Work History
Receptionist
Corrales Insurance
Midland, Texas
12.2020 - Current
- Answered phone calls, greeted visitors, and managed mail efficiently.
- Processed payments efficiently, ensuring timely transactions.
- Provided insurance services, including quotes for home and auto policies.
- Managed claims to facilitate prompt resolutions.
- Handled bonds to secure financial agreements.
- Multitasked effectively to maintain workflow and meet deadlines.
- Demonstrated bilingual proficiency in multiple languages.
- Maintained organized filing systems for efficient information retrieval.
- Exhibited exceptional organizational skills to enhance productivity.
Cashier Manager
Tacoriendo Taqueria La # 1 Inc.
Midland, Texas
01.2016 - 12.2024
- Monitored inventory levels to ensure adequate supplies were available for daily operations.
- Reviewed employee time sheets for accuracy before submitting them for payroll processing.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delivered mobile food truck catering services at local oilfield locations.
- Maintained rigorous sanitation, health, and safety standards across all work areas.
- Generated invoices for payment processing efficiently.
Office Assistant
Maldonado's Roustabout Services (family business)
Midland, Texas
09.2015 - 07.2018
- Prepared receipts for tax documentation.
- Created invoices to facilitate timely payments.
- Managed payroll processes to ensure accurate employee compensation.
Bank Teller
Community National Bank
Midland, Texas
07.2006 - 12.2006
Bank Teller
Commercial State Bank
Midland, Texas
01.2006 - 06.2006
Bank Teller
Community National Bank
Midland, Texas
11.2000 - 01.2005
- Executed domestic collections to recover outstanding debts efficiently.
- Processed federal tax deposits in compliance with regulations.
- Managed wire transfers, ensuring accuracy and timeliness.
- Balanced credit card machines to maintain accurate financial records.
- Handled cash transactions and processed coins effectively.
- Supported commercial window operations during peak hours.
- Initiated stop payments and placed holds on delayed funds.
- Set security alarm systems to safeguard premises.
Data Entry Clerk
Automated Response Center
Midland, Texas
06.2000 - 09.2000
- Conducted weekly testing of medical alarms to ensure functionality and reliability.
- Dispatched emergency responses promptly to address urgent situations.
Cashier
Sundown Market
Midland, Texas
08.1997 - 06.2000
Education
Graduate Certificate - Certificate Computerized Office Specialist
International Business School
Midland05-2002
High School Diploma -
Midland High School
Midland, TX05-1999
Some College (No Degree) - Communications
Midland College
Midland, TXSkills
- Customer service and support
- Payment processing
- Claims management
- Bilingual communication
- Filing organization
- Inventory management
Timeline
Receptionist
Corrales Insurance
12.2020 - Current
Cashier Manager
Tacoriendo Taqueria La # 1 Inc.
01.2016 - 12.2024
Office Assistant
Maldonado's Roustabout Services (family business)
09.2015 - 07.2018
Bank Teller
Community National Bank
07.2006 - 12.2006
Bank Teller
Commercial State Bank
01.2006 - 06.2006
Bank Teller
Community National Bank
11.2000 - 01.2005
Data Entry Clerk
Automated Response Center
06.2000 - 09.2000
Cashier
Sundown Market
08.1997 - 06.2000
Graduate Certificate - Certificate Computerized Office Specialist
International Business School
High School Diploma -
Midland High School
Some College (No Degree) - Communications
Midland College
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