ALMA ORTEGA RODARTE
Cathedral City,CA
Summary
At Indus Medical, I spearheaded change management, driving growth and enhancing revenue through strategic initiatives. Renowned for exceptional operations management and problem-solving abilities, I fostered robust client relationships and established vital industry networks. My leadership significantly improved financial stability, staff development, and organizational efficiency, underpinning our market position.
Overview
5
5
years of professional experience
Work History
Manager Director
Indus Medical
01.2020 - Current
- Championed change management efforts, successfully guiding the organization through periods of transition and growth.
- Increased revenue through strategic business development initiatives and strong client relationships.
- Managed company budgets, ensuring financial stability and long-term profitability.
- Built strong professional networks within the industry that led to increased referrals and partnership opportunities.
- Established key performance metrics to track progress towards goals, enabling data-driven decision-making across the organization.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
Medical Assistant
Milan Institute - Palm Desert
Palm Desert, CA05-2018
Skills
- Staff Training and Development
- Operations Management
- Cross-functional Team Coordination
- Organizational Development
- Customer Service
- Problem-solving abilities
- Critical Thinking
- Active Listening
- Familiarity with File Systems
- Front Desk Operations
- Telephone Etiquette
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Manager Director
Indus Medical
01.2020 - Current
Medical Assistant
Milan Institute - Palm Desert
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