Alma Perez
Tulsa,OK
Overview
2
2
years of professional experience
Work History
Patient Service Representative
R1RCM - Through St. John's Health System
Tulsa, OK
06.2023 - Current
- Verified patients' insurance and payment methods during admissions or check-in processes.
- Guided patients through the completion of consent and other required medical forms.
- Provided customer service by answering patient questions and addressing concerns.
- Managed patient check-in process, ensuring accurate data entry of personal and insurance information.
- Documented and managed patient information in computer system.
Education
High School Diploma -
East Central High School
Tulsa, OK05-2018
Skills
- Patient greeting
- Check-in coordination
- Insurance verifying
- System updates
- Front desk supervision
- Spanish fluency
- Phone etiquette
- Customer service
- Data entry accuracy
- Payment collection
- Office administration
Timeline
Patient Service Representative
R1RCM - Through St. John's Health System
06.2023 - Current
High School Diploma -
East Central High School