Rene Yanez
Covina,CA
Summary
Adept at enhancing operational efficiency and customer satisfaction, I leveraged strong problem-solving skills and bilingual capabilities at RRluxportation to drive revenue growth. Skilled in people management and safety compliance, my leadership at Brian's Concessions significantly improved performance outcomes.
Overview
17
17
years of professional experience
Work History
Fleet Manager/Chauffeur
RRluxportation
03.2022 - Current
- Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Evaluated fleet performance metrics regularly to identify areas for improvement, leading to increased productivity and revenue growth.
- Operate luxury vehicles with the highest regard for safety and adherence to all traffic laws and regulations. Prioritize the safety and comfort of passengers at all times.
- Exemplary Customer Service Provide an exceptional level of customer service, anticipating and accommodating clients' needs and preferences. Create a welcoming and comfortable atmosphere during each journey.
Youth Care Lead
Maxim Healthcare
01.2021 - 12.2021
- Assisted adolescents in developing essential life skills, such as problem-solving, decision-making, and effective communication strategies.
- Collaborated with team members to develop comprehensive care plans, addressing individual youth needs and goals.
- Served as a role model for young people by demonstrating respect, empathy, integrity, responsibility throughout daily interactions within the program setting.
- Completed clear and concise documentation of youth behavior and actions.
- Assisted youth with obtaining resources such as food , clothing and shelter.
Driver
LA Kush
02.2018 - 12.2019
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Obtained signatures from customers upon delivery of product .
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Upheld high standards professionalism and discretion when working with large quantities of cash .
Operations Manager
Brian's Concessions
05.2010 - 11.2017
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Coaching And motivating of employees
- Overlooked day to day operations of multiple locations.
- Setting up and tearing down concessions .
- Daily cash handling and reducing theft.
- Daily inventory and restocking .
Retail Sales Associate
Cellular West
03.2008 - 06.2010
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Activation of cell phones and home products .
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Increased sales revenue through effective product recommendations tailored to individual customers.
Education
High School Diploma -
El Monte High School
El Monte, CA06.1996
Skills
Bilingual in spanish
Strong people skills
Problem solving
Languages
Spanish
Native or Bilingual
Timeline
Fleet Manager/Chauffeur
RRluxportation
03.2022 - Current
Youth Care Lead
Maxim Healthcare
01.2021 - 12.2021
Driver
LA Kush
02.2018 - 12.2019
Operations Manager
Brian's Concessions
05.2010 - 11.2017
Retail Sales Associate
Cellular West
03.2008 - 06.2010
High School Diploma -
El Monte High School
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