Alma Rosales
Las Vegas,NV
Summary
Hardworking Bartender & cocktail server with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes with strong wine, spirit and craft beer knowledge.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender
Senor Frogs
11.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift & preparing cash drawers.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Cocktail Waitress/ Bartender
Poker Palace Casino
08.2011 - 11.2022
- Served alcoholic and non-alcoholic beverages in bar environment.
- Assisted with bartending duties during high-volume shifts.
- Greeted new customers, discussed specials, and took drink orders.
- Checked guests' identification before serving alcoholic beverages.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Served high customer volumes during special events, nights, and weekends.
Skills
- Liquor, Beer and Wine Knowledge
- Cash Register Operation
- Attending Multiple Customers
- Suggestive Selling
- Credit and Cash Transactions
- Identification Verification
- Energetic and Outgoing
- Fluent in Spanish and English
- Recipe and Menu Memorization
- New Cocktail Creation
- Custom Drink Preparation
- Cocktail Service
Certification
Bartenders union 165
(Pour card)
Timeline
Bartender
Senor Frogs
11.2022 - Current
Cocktail Waitress/ Bartender
Poker Palace Casino
08.2011 - 11.2022