Alma Siddons
Tucson,AZ
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Claims Processor
Progressive Insurance
Tucson, AZ
03.2022 - Current
- Performed data entry into various systems related to claims processing tasks.
- Processed claims according to established quality and production standards .
- Gather pertinent information needed to file claim properly.
- Dispatch tow trucks, set up vehicle for repairs.
Appointment Scheduler
Banner University Medical Center
Tucson, AZ
10.2013 - 11.2021
- Assisted in scheduling, rescheduling, and canceling appointments for patients.
- Maintained accurate records of patient appointments in computer system.
- Ensured compliance with HIPAA regulations when handling confidential information.
- Answered incoming calls from potential new patients and existing patient inquiries
- Verified insurance information prior to appointment booking.
- Determine nature of call appointment, triage, or general questions.
Education
GED -
Douglas High School
Douglas, AZ08-1995
Skills
- Data Entry
- Documentation Skills
- Claims Processing
- Information Verification
- Medical Terminology
- Reporting Skills
- Professionalism
- Understanding of Medical Terms
Timeline
Claims Processor
Progressive Insurance
03.2022 - Current
Appointment Scheduler
Banner University Medical Center
10.2013 - 11.2021
GED -
Douglas High School