Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alma Wright

Billings,MT

Summary

Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Overview

11
11
years of professional experience

Work History

Owner/Manager

That One Place
Billings, Montana
04.2023 - Current
  • Trained and supervised team members on customer service standards.
  • Oversaw inventory management and supply ordering processes.
  • Maintained relationships with existing clients by providing superior customer service.
  • Managed daily operations of business, including hiring and training staff.

Manager

Zip Trip
Billings, Montana
03.2014 - 05.2022
  • Supervised daily operations to ensure efficient workflow and team collaboration.
  • Managed staff schedules, optimizing resource allocation for peak hours.
  • Conducted performance evaluations, providing feedback and coaching for team development.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.

Education

High School Diploma -

Continental Academy
Online
08-2007

Skills

  • Customer service
  • Team building
  • Staff training
  • Inventory management
  • Operational efficiency
  • Relationship management

Timeline

Owner/Manager

That One Place
04.2023 - Current

Manager

Zip Trip
03.2014 - 05.2022

High School Diploma -

Continental Academy

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