Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
RegisteredNurse
Alma De La Riva

Alma De La Riva

El Paso,TX

Summary

Certified Phlebotomist versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Chart retrieval Specialist

Ciox Healthcare
04.2023 - Current
  • Maintained accuracy, completeness, and security for medical records and health information.
  • Utilized electronic medical record systems to store, retrieve and process patient data.
  • Engaged with a variety of medical professionals daily as to better help them to process multiple medical records.
  • Followed up with medical staff regarding missing information in patient records.
  • Followed all company policies and procedures to deliver quality work.
  • Maintained highest standards through quality assurance process to identify and correct mistakes and inconsistencies in abstracted data.

Cashier / Associate

Valley Supermarket
09.2022 - 04.2023
  • Operating POS Cash Register with excellent accuracy
  • Entrusted to Open and Close Store as well as balancing cash drawer at closing
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Learned duties for various positions and provided backup at key times.
  • With in starting at this company saw an increase of 10,000 monthly increase due to satisfactory customer satisfaction
  • Maintained excellent inventory and knowledge of store products, to better attend and assist customers
  • Built relationships with 200 + customers daily to encourage repeat business.

Caps 2 (stocker, inventory and dock worker)

Walmart Supermarket
09.2019 - 11.2021
  • Operated the loading and unloading of all of the new freight incoming into the store in a prompt and orderly fashion with little to no supervision
  • Guided a team to further arrange and complete the flow of merchandise through to the sales floor in a safe and clean manner, always reminded to be aware of the safety of the workers as well and especially the customers
  • Delivered exemplary assistance and service by communicating with the customers on the clarity of their needs and where and how those needs could be met.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors.
  • Counted supplies in stock room and posted totals to inventory records using RF scanner.
  • Collected and properly disposed of bundle ties and other packing materials for safety.

Education

Inphinity Phlebotomy
El Paso, TX
04.2022

Associate of Arts -

El Paso Community College
El Paso, TX
07.2015

Skills

  • HIPPA
  • OSHA
  • BLS
  • Customer Assistance
  • Healthcare industry understanding
  • Effective communication
  • Microsoft Office
  • Organizational skills
  • Dependable
  • Payment Processing
  • Data Entry
  • ID Verification

Certification


  • Phlebotomy Certification - [04/23/2022-04/23/2024] from NHA. Having completed 20 hrs of phlebotomy &12 hours of Phlebotomy lab (20 Venipunctures/10 Butterfly/10 dermals)
  • Certification of Basic Injections ( Subcutaneous and Intramuscular) on April 9th 2022.


Languages

Spanish
Native or Bilingual

Timeline

Chart retrieval Specialist

Ciox Healthcare
04.2023 - Current

Cashier / Associate

Valley Supermarket
09.2022 - 04.2023

Caps 2 (stocker, inventory and dock worker)

Walmart Supermarket
09.2019 - 11.2021

Inphinity Phlebotomy

Associate of Arts -

El Paso Community College

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Alma De La Riva