Alma Guadalupe Plata
Jonesboro,GA
Summary
Motivated and friendly worker with strong customer service skills and a focus on solving problems efficiently. I am experienced in helping new employees and performance management. I am reliable and very positive and will always give 100% effort. I love creating a good experience for my coworkers and customers.
Overview
5
5
years of professional experience
2026
2026
years of post-secondary education
Work History
Customer Service Cashier
Whatabuger
Fayetteville, Georgia
03.2025 - Current
- Processed customer transactions and handled cash accurately.
- Assisted customers with product inquiries and provided information.
- Maintained cleanliness and organization of checkout area.
- Collaborated with team members to ensure efficient service flow.
- Resolved customer issues and complaints in a professional manner.
- Greeted customers and provided friendly customer service.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Hostess/Busser
La Michoacana Mexican Restaurant
Hampton, Georgia
09.2020 - 12.2020
- Managed reservations and organized seating arrangements efficiently.
- Assisted servers in delivering food and beverages to tables.
- Handled customer inquiries and resolved minor issues promptly.
Education
Perry Career Academy
Jonesboro, GASkills
- Customer service
- Team collaboration
- Conflict resolution
- Cash handling
- Customer focus
- Cash handling expertise
- Up-selling techniques
- Guest services
- Positive and professional
- Teamwork and collaboration
- Honest and dependable
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Customer Service Cashier
Whatabuger
03.2025 - Current
Hostess/Busser
La Michoacana Mexican Restaurant
09.2020 - 12.2020
Perry Career Academy