Dynamic Assistant Manager at Cititrends with a proven track record in enhancing customer satisfaction and optimizing store operations. Skilled in money handling and team leadership, I effectively trained staff and implemented loss prevention strategies, resulting in improved sales performance and a positive shopping environment. Committed to fostering a collaborative team culture.
Work History
Assistant Manager
2 Years 10 Months
Cititrends | 07.2023 - 05.2026
Supervised daily store operations and ensured adherence to merchandising and service standards.
Trained associates on register procedures, stock replenishment, and customer service expectations.
Monitored inventory levels and coordinated shipment processing, recovery, and floor presentation.
Supported store manager with scheduling, labor coverage, and task delegation.
Resolved customer concerns and maintained positive shopping experience.
Enforced loss prevention practices and secured merchandise during store operations.
Reviewed sales trends and adjusted floor merchandising to support product availability.
Assisted with opening and closing procedures, cash handling, and compliance documentation.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.