Professional Summary
Overview
Work History
Education
Skills
Timeline

Almaira Cordova

Cititrends
Chicopee,MA
3
years of professional experience

Dynamic Assistant Manager at Cititrends with a proven track record in enhancing customer satisfaction and optimizing store operations. Skilled in money handling and team leadership, I effectively trained staff and implemented loss prevention strategies, resulting in improved sales performance and a positive shopping environment. Committed to fostering a collaborative team culture.

Work History

Assistant Manager

2 Years 10 Months
Cititrends | 07.2023 - 05.2026
  • Supervised daily store operations and ensured adherence to merchandising and service standards.
  • Trained associates on register procedures, stock replenishment, and customer service expectations.
  • Monitored inventory levels and coordinated shipment processing, recovery, and floor presentation.
  • Supported store manager with scheduling, labor coverage, and task delegation.
  • Resolved customer concerns and maintained positive shopping experience.
  • Enforced loss prevention practices and secured merchandise during store operations.
  • Reviewed sales trends and adjusted floor merchandising to support product availability.
  • Assisted with opening and closing procedures, cash handling, and compliance documentation.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.

Education

GED

Putnam High School | Springfield Ma

I’ve major and retail marketing

Skills

Customer service
Money handling
Team leadership
Decision-making

Timeline

Assistant Manager

Cititrends
07.2023 - 05.2026Read More

Putnam High School

GED
Read More
Almaira Cordova