Alma Joy Kitong
Grayslake,IL
Summary
Resourceful Dining Supervisor known for high productivity and efficient task completion. Skilled in team leadership, customer service management, and conflict resolution. Excel at using communication, adaptability, and problem-solving to enhance dining experiences and streamline operations. Committed to maintaining high standards of service and operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Health Care Dining Supervisor
Sedgebrook On Lincolnshire
Lincolnshire, IL
08.2023 - Current
- Facilitated communication between kitchen staff members regarding diets and orders placed and by our residents.
- Monitored the quality of meals served and to follow standardized recipe.
- Supervised and coordinated activities of dietary aides to provide courteous service.
- Performed administrative tasks such as scheduling shifts for employees or creating reports on performance metrics.
- Checked inventory levels of food products regularly to ensure adequate supply at all times. Monitored temperatures of prepared food and cold-storage areas.
- Assisted with interviewing, hiring, training, evaluating and disciplining staff members.
- Inspected supplies, equipment, work areas and dining facilities for cleanliness and conformance to safety regulations.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
Cook
Sedgebrook On Lincolnshire
Lincolnshire, IL
07.2022 - 08.2023
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
- Used standardized recipes and other instructions to prepare food.
- Followed established procedures and requirements for safe food handling, storage and service.
- Interacted with dietary aides regarding special orders for the residents with food allergies and gluten intolerance.
- Maintained clean and orderly appearance throughout kitchen and dining area.
Education
Associate of Applied Science - Nursing (anticipated Year 2027)
College of Lake County
Grayslake, IL01-2027
Bachelor of Science - Bachelor of Science in Nutrition And Dietitics
Benguet State University
Philippines 06-2019
Skills
- Effective Communication
- Sanitation Standards
- Menu Planning
- Employee Scheduling
- Food safety knowledge
- Food presentation
- Nutritional Assessments
Certification
- College Diploma
- Food Handler Certificate
- Food Safety Manager Certificate
- Food Allergy Certificate
- CPR Training Certificate
Timeline
Health Care Dining Supervisor
Sedgebrook On Lincolnshire
08.2023 - Current
Cook
Sedgebrook On Lincolnshire
07.2022 - 08.2023
Associate of Applied Science - Nursing (anticipated Year 2027)
College of Lake County
Bachelor of Science - Bachelor of Science in Nutrition And Dietitics
Benguet State University
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