Almari Traylor
Davenport,FL
Summary
Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load.
Overview
2
2
years of professional experience
Work History
Guest Service Representative
Mastercorp Resort Housekeeping Services
12.2021 - Current
- Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.
- Welcomed and acknowledged guests with a smile, eye contact, and friendly verbal greeting using the guest's name, boosting overall guest satisfaction
- Maintained a high level of professionalism and discretion when dealing with guests.
- Upheld hotel policies and procedures by providing a high level of customer service.
- Utilized a variety of organizational and communication skills to drive guest satisfaction.
- Delivered messages, mail, and packages left for guests to hotel rooms.
- Assisted guests with luggage and provided directions to rooms to enhance customer service.
Education
Associate of Science - Nursing
South College
Knoxville, TN09.2024
Skills
- Know how to use software (Word, Excel, etc )
- Ability to work in a fast-paced setting
- Ability to communicate effectively and professionally
- Customer Relations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Guest Service Representative
Mastercorp Resort Housekeeping Services
12.2021 - Current
Associate of Science - Nursing
South College