Almendra Amieva
Brownsville,Texas
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
10
10
years of professional experience
Work History
Retail Experience Manager
Best Buy
Brownsville, TX
02.2022 - Current
- Maintain positive customer and employee experiences
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Maintained compliance with company policies, objectives, and communication goals
- Provide positive experiences, skill development and performance management
- Lead efforts to maximize positive results or course-correct when needed
- focus on providing positive employee experiences, skill development and performance management
- Compare store performance against company goals and lead your team to drive growth or improve results
Back Office and Customer Service Supervisor
Best Buy
09.2015
- Engaged with customer inquiries and complaints
- Deliver customer promise to ensure customers are provided the right solution to meet their needs
- All daily cash management processes
- Back Office functions including hiring and on-boarding, ordering supplies, expense control, hardware functionality, time sheet management and maintaining employee files
- Ensures proper handling of cash and financial assets for the store
- Manage Hiring process and opening positions for new employees as well as interviewing.
Sales Associate
Chick Fil A
12.2013 - 05.2015
- It was a pleasure working for Chick Fil-A serving guests with a positive attitude.
Education
Bachelor of Biological Science in Psychology -
The University of Texas Rio Grande Valley
Brownsville, Texas05.2019
High School Diploma -
Veterans Memorial High School
Brownsville, TX05.2014
Skills
- Workflow Management
- Time Management
- Delegating Work
- Problem-Solving
Languages And Activities
Spanish (Proficient): Read, Write and Speak
Timeline
Retail Experience Manager
Best Buy
02.2022 - Current
Back Office and Customer Service Supervisor
Best Buy
09.2015
Sales Associate
Chick Fil A
12.2013 - 05.2015
Bachelor of Biological Science in Psychology -
The University of Texas Rio Grande Valley
High School Diploma -
Veterans Memorial High School