Almir Sakic
Summary
An enthusiastic professional Individual who le seeking a challenging career. I am a hardworking Individual who strives to achieve the best in all areas, and I am always eager to learn mew skills and advance my career.
Overview
7
7
years of professional experience
Work History
Team Lead
Walmart Neighborhood Market
04.2019 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Clubhouse Attendant
Bell Partners Inc.
11.2018 - 08.2021
- Contributed to increased membership rates by delivering personalized facility tours and highlighting key amenities.
- Developed strong relationships with members, fostering loyalty and enhancing overall satisfaction levels.
- Assisted with event planning and execution, ensuring successful outcomes and member satisfaction.
- Facilitated communication between staff members, ensuring smooth operations during busy periods and special events.
- Provided administrative support to clubhouse management, streamlining daily tasks for improved efficiency.
- Managed inventory of supplies, proactively replenishing items as needed to maintain seamless operations.
- Upheld Clubhouse rules and regulations consistently while interacting with guests or members.
- Maintained a clean and welcoming environment for all clubhouse visitors, promoting a positive atmosphere.
Dispatcher
Buza Trucking LLC
10.2017 - 11.2018
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Maintained updated and detailed records of calls in physical and electronic database.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Promoted teamwork among colleagues by proactively assisting others when needed.
Education
High School Diploma -
Ljesevo
Ljesevo, Bosnia06-2008
Skills
- Attention to detail
- Customer focus
- Coaching and mentoring
- Schedule management
- Diversity and inclusion
- Relationship building
- Equipment maintenance
Timeline
Team Lead
Walmart Neighborhood Market
04.2019 - Current
Clubhouse Attendant
Bell Partners Inc.
11.2018 - 08.2021
Dispatcher
Buza Trucking LLC
10.2017 - 11.2018
High School Diploma -
Ljesevo