Almira Kabundi
Dallas,GA
Summary
Organized and efficient professional with a background in reception and administrative support. Known for strong telephone skills and data entry accuracy, contributing to improved patient experiences and streamlined operations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Receptionist
Southwest Maxillofacial Surgery
05.2025 - Current
- Greeted patients and visitors with professionalism and courtesy, ensuring a welcoming environment.
- Managed multi-line phone system, directing calls to appropriate staff efficiently.
- Scheduled appointments using electronic medical record systems, optimizing patient flow and reducing wait times.
- Assisted in maintaining patient confidentiality by adhering to HIPAA regulations during all interactions.
- Processed insurance information accurately, supporting billing operations and enhancing patient satisfaction.
- Coordinated administrative tasks, including filing and organizing patient records for easy access by staff.
- Responded promptly to patient inquiries, providing information about procedures and office policies effectively.
- Collaborated with medical team to streamline communication, enhancing overall operational efficiency.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Education
Bachelor of Science - Nursing
Kennesaw State University
Kennesaw, GA05-2028
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Scheduling
- Insurance verification
Certification
- Certified CPR
NHSS
This is a national award given to seniors for their academic , leadership and character traits.
Timeline
Receptionist
Southwest Maxillofacial Surgery
05.2025 - Current
Bachelor of Science - Nursing
Kennesaw State University