Summary
Overview
Work History
Education
Skills
Languages
Websites
Certification
Timeline
Generic

Alon Seven

Las Vegas,NV

Summary

Dynamic Front Desk Agent with proven expertise at Dream Hotel, excelling in guest relations and issue resolution. Expertly coordinated transportation and cultivated vendor partnerships, enhancing guest experiences. Proficient in reservation systems and recognized for maintaining an organized front desk, ensuring seamless operations and exceptional customer service.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Front Desk Agent / Concierge

Dream Hotel (Downtown Manhattan)
New York, New York
09.2017 - 06.2025
  • Coordinated guest requests with housekeeping and maintenance teams promptly.
  • Coordinated transportation arrangements for guests, including taxis and shuttles.
  • Cultivated partnerships with local vendors for exclusive guest services.
  • Managed reservations using hotel management software for optimal guest experience.

Front Desk Agent

Resorts World
New York, New York
03.2012 - 06.2017
  • Streamlined guest check-in and check-out processes through effective use of reservation systems.
  • Handled guest complaints professionally and resolved issues promptly.
  • Maintained front desk area cleanliness and organized promotional materials efficiently.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.

Stocker, Membership Clerk

Costco
New York, New York
06.2004 - 11.2012
  • Stocked shelves with merchandise to ensure organized displays and easy access.
  • Participated in team meetings to discuss inventory needs and stocking strategies.
  • Provided customer service by answering questions about product location, price and availability.

Education

Bachelor of Science - Political Science And Government

University of Connecticut
Storrs, CT
05-2011

Skills

  • Reservation systems
  • Guest relations
  • Issue resolution
  • Transportation coordination
  • Vendor partnerships
  • Customer service
  • First aid and CPR
  • Organization and time management

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Hebrew
Native/ Bilingual

Websites

Certification

  • Certified EMT, State of Nevada (active)
  • CPR and First aid Certafied

Timeline

Front Desk Agent / Concierge

Dream Hotel (Downtown Manhattan)
09.2017 - 06.2025

Front Desk Agent

Resorts World
03.2012 - 06.2017

Stocker, Membership Clerk

Costco
06.2004 - 11.2012

Bachelor of Science - Political Science And Government

University of Connecticut

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