Alona Kahrig
Summary
Experienced clinical supervisor proficient in clinical standards, compliance, and operational practices. Possesses top-notch leadership, communication, and problem-solving abilities developed over several years in the field. Prepared to bring extensive experience to a challenging new position.
Overview
23
23
years of professional experience
14
14
years of post-secondary education
1
1
Certification
Work History
AOT Clinical Supervisor
New Mexico Solutions
Albuquerque, NM
10.2025 - Current
- Presented at NatCon 2026 on AOT implementation within ACT services, highlighting clinical integration strategies, staff collaboration and client engagement interventions.
- Provide clinical leadership and oversight to ACT/AOT staff serving individuals with severe and persistent mental illness and co-occurring disorders.
- Provide education and ongoing training to Assertive Community Treatment (ACT) staff regarding Assisted Outpatient Treatment (AOT) processes, court requirements, and legal mandates related to client participation in court-ordered behavioral health treatment services.
- Currently supervise Assisted outpatient treatment (AOT) services utilizing multidisciplinary Assertive Community Treatment (ACT) staff to provide intensive community-based behavioral health care.
- Coordinate treatment planning, crisis response, and community outreach efforts to support client stability and reduce psychiatric hospitalizations.
- Facilitate daily team meetings, clinical consultations, and staff supervision to ensure effective collaboration and continuity of care.
- Ensure compliance with ACT and AOT model standards, agency policies, court policies, Medicaid requirements, and behavioral health documentation guidelines.
- Support ACT/AOT staff in delivering recovery-oriented, trauma-informed, and person-centered interventions within community settings.
- Collaborate with hospitals, housing providers, law enforcement, medical professionals, and community agencies to enhance client outcomes and access to services.
- Provide guidance and support during behavioral health crises, including de-escalation, risk assessment, and safety planning.
- Advocate for client access to housing, benefits, psychiatric services, and community resources to promote long-term recovery and independence.
ACT Team Lead/Clinical Supervisor
New Mexico Solutions
Albuquerque, NM
10.2021 - Current
- Conduct individual counseling sessions for caseload of ten ACT clients, focusing on personalized support
- Oversee a team of 20 multidisciplinary employees, ensuring effective collaboration and service delivery to three different counties.
- Facilitate daily supervisory meetings to assess and address clients' daily needs
- Implement daily schedule for staff and client contact
- Provide administrative/clinical on-call support to employees tasked to on-call duties
- Delivered on-call and in-person clinical support to APD officer during critical incidents
- Monitor program compliance with city and state audits, three consecutive years with zero findings.
- Make all clinical decisions for the team.
ACT Therapist
New Mexico Solutions
Albuquerque, NM
06.2017 - 10.2021
- Developed and implemented person-centered treatment plans for ACT clients
- Work one on one with clients in individual counseling sessions
- Collaborated with team to address client needs in the ACT program
- Complete Biopsychosocials for clients that are joining the ACT program
- Delivered on-call support to ensure timely assistance for ACT clients
- Offer support to other team members in times of need
Treatment Foster Care Coordinator
New Mexico Solutions
Albuquerque, NM
03.2015 - 06.2017
- Implemented treatment plans addressing behavioral concerns for children in treatment foster care
- Facilitated treatment team meetings to evaluate client progress and identify challenges
- Coordinated with team to meet child needs in home and school environments
- Work closely with CYFD placement workers and/or adoption workers to address the child’s discharge needs
- Provide on-call support to treatment foster care parents and children
- Maintain a caseload of 8 clients maximum.
Behavioral Management Specialist Program Manager
The Community Lighthouse
Albuquerque, NM
08.2012 - 03.2015
- Managed ten Behavioral Management Specialists, ensuring effective service delivery and team cohesion
- Delivered BMS services to clients in home or school environments, enhancing support tailored to individual needs
- Coordinated all BMS issues as primary contact, providing on-call support to address urgent client needs
- Ensure all program requirements are met and in compliance with federal and state laws
Intern
The Community Lighthouse
Albuquerque, NM
11.2010 - 08.2012
- Served as primary individual for basic clinical support, ensuring effective patient care and assistance.
- Attended daily clinical training sessions to strengthen clinical skills and apply knowledge.
- Acted as the primary individual for basic clinical support, providing effective patient care and assistance.
- 40 hours behavioral management skills training
Volunteer
Albuquerque Reads Program
Albuquerque, NM
09.2011 - 12.2011
- Supported Spanish-speaking children in learning to read English
- Assisted first grade children in developing initial reading skills
- Supported children's emotional needs to enhance learning
Volunteer
Cuidando Los Ninos
Albuquerque, NM
10.2009 - 03.2011
- Assisted teachers in engaging with children through holding, playing, rocking, and reading
- Supported developmental needs of children aged six months to two years
- Provided assistance to classroom teachers in preparing breakfast and lunch to the children
- Volunteered in classroom, supporting children experiencing homelessness
Assistant Manager
The Men’s Warehouse
Albuquerque, NM
06.2008 - 06.2009
- Ensured the store inventory, the tailor shop and all store operations-maintained efficiency on a daily basis
- Fostered a positive work atmosphere to support team productivity during management absence.
- Participated in annual reviews of employees and evaluated employees' job performance
- Observed scheduling and ensured all employees complied with the scheduling criteria
- Collected goal readings for weekly reports to communicate with management.
- Provided guidance to wardrobe consultants to ensure follow through on all customer commitments
- Consulted on wardrobe choices and modeled under store manager's coaching, enhancing customer experience.
Assistant Manager II
The Men’s Warehouse
Albuquerque, NM
08.2006 - 06.2008
- Executed wardrobe consultant responsibilities, consistently achieving performance goals
- Built long-term quality relationships with clientele and understood wardrobe needs
- Collaborated with team to assist customers, ensuring a high level of professionalism in service
- Performed job responsibilities of a wardrobe consultant and met performance goals
Operations Manager
The Men’s Warehouse
Albuquerque, NM
09.2005 - 08.2006
- Managed all tuxedo operations and maintained proficient customer service
- Fulfilled the requirements of a CSA while also fulfilling Operations Manager job description.
- Audited tuxedo measurement records for accuracy and maintained data integrity.
- Trained new employees as Customer Sales Associates (CSA) to enhance customer service.
- Managed daily computer functionality and inventory control through transaction management.
- Engaged with high school students to promote tuxedo rentals through presentations and outreach.
Customer Sales Associate
The Men’s Warehouse
Albuquerque, NM
07.2004 - 09.2005
- Collaborated with team members to deliver exceptional customer service
- Assembled and presented merchandise to enhance customer experience and foster rapport
- Maintained proficiency in cash register functions for cashiering and merchandise transfers.
- Maintained store appearance and supported store security measures
Sales Teammate
The Buckle
Albuquerque, NM
04.2004 - 07.2004
- Engaged with customers to facilitate sales and address inquiries
- Enhanced store appearance daily by organizing displays and ensuring cleanliness
- Enhanced store appearance daily by organizing displays and ensuring cleanliness
Crew Member
Wendy’s
Albuquerque, NM
08.2003 - 02.2004
- Executed food preparation and customer service tasks in a fast-paced environment.
- Prioritized customer service in fast-paced environment, enhancing customer satisfaction.
- Prepared food items according to established recipes and safety guidelines.
- Maintained cleanliness of work areas and equipment throughout shifts.
- Assisted customers with orders and provided friendly service at the counter.
Education
Masters - Counseling
University of New Mexico
08.2012 - 05.2017
Bachelor of Arts - Psychology, Sociology minor
University of New Mexico
Albuquerque, NM 05.2009 - 05.2012
Associate of Arts - General Studies
Central New Mexico Community College
08.2008 - 05.2010
Associate of Arts - Liberal Arts
Central New Mexico Community College
08.2008 - 05.2010
High School Diploma -
Beallsville High School
Beallsville, OH 05.2000 - 05.2003
Skills
- Clinical leadership
- Crisis intervention
- Crisis management
- Program management
- Team leadership
- Team collaboration
- Community outreach
- Communication
- Adaptability
Certification
- Approved Clinical Supervisor Designation
- CPR and First Aid
- 20+ Hours Training in Play Therapy
- Nurtured Heart Approach ongoing training
- 40 Hours Behavioral Management Skills Development Trained
- Licensed Professional Clinical Counselor (LPCC)
Awards Societies
- Golden Key International Honor Society
- Alpha Kappa Delta International Sociology Honor Society
- Phi Theta Kappa International Honor Society
Timeline
AOT Clinical Supervisor
New Mexico Solutions
10.2025 - Current
ACT Team Lead/Clinical Supervisor
New Mexico Solutions
10.2021 - Current
ACT Therapist
New Mexico Solutions
06.2017 - 10.2021
Treatment Foster Care Coordinator
New Mexico Solutions
03.2015 - 06.2017
Masters - Counseling
University of New Mexico
08.2012 - 05.2017
Behavioral Management Specialist Program Manager
The Community Lighthouse
08.2012 - 03.2015
Volunteer
Albuquerque Reads Program
09.2011 - 12.2011
Intern
The Community Lighthouse
11.2010 - 08.2012
Volunteer
Cuidando Los Ninos
10.2009 - 03.2011
Bachelor of Arts - Psychology, Sociology minor
University of New Mexico
05.2009 - 05.2012
Associate of Arts - General Studies
Central New Mexico Community College
08.2008 - 05.2010
Associate of Arts - Liberal Arts
Central New Mexico Community College
08.2008 - 05.2010
Assistant Manager
The Men’s Warehouse
06.2008 - 06.2009
Assistant Manager II
The Men’s Warehouse
08.2006 - 06.2008
Operations Manager
The Men’s Warehouse
09.2005 - 08.2006
Customer Sales Associate
The Men’s Warehouse
07.2004 - 09.2005
Sales Teammate
The Buckle
04.2004 - 07.2004
Crew Member
Wendy’s
08.2003 - 02.2004
High School Diploma -
Beallsville High School
05.2000 - 05.2003