Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
AssistantManager
Alonda Cooper

Alonda Cooper

Administrative Assistant II
Kalamazoo,MI

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

30
30
years of professional experience

Work History

Long Term Substitute Teacher

Toledo Public Schools
02.2022 - Current
  • Provided professional conduct, supported school procedures and policies, made every effort to carry out all the teacher's lesson plans, cooperative in relationships with other teachers, followed the established building attendance procedures when reporting absent students, and maintained confidentiality.

Administrative Assistant 2

State of Arizona
02.2021 - 09.2021
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.

Sortation Associate

Amazon
10.2019 - 10.2020
  • Company Overview: Amazon's delivery stations are the final stop before an order heads out for delivery to the customer's door.
  • In this active job you sort packages into delivery routes.
  • Amazon's delivery stations are the final stop before an order heads out for delivery to the customer's door.

Production Worker

Staff Management - Ethel M Chocolates
09.2019 - 10.2019
  • Responsible for operating and maintaining equipment in a factory or warehouse and preparing items for distribution. Assembling and checking product parts, ensuring that all machinery runs smoothly, and assisting in the shipment of items.

Housekeeping

Fiesta Hotel & Casino
04.2019 - 05.2019
  • Clean hotel rooms, make beds, dust hard surfaces, vacuum floors, clean bathrooms, clean windows and mirrors, replenish towels and toilet paper, remove soiled linens, keep storage areas and carts clean and well-stocked, bring extra items as requested by guests and communicate to management regarding any damage in rooms.

Customer Service Representative

Zappos
11.2018 - 01.2019
  • Provide specific information regarding the services, products or materials offered by a company. They answer phones, provide troubleshooting information, report and analyze customers' information and needs, issue billing details and open and close customer accounts.

Product Support Specialist (Nest)

Knoah Solutions
05.2018 - 11.2018
  • Provide specific information regarding the services, products or materials offered by a company. They answer phones, provide troubleshooting information, report and analyze customers' information and needs, issue billing details and open and close customer accounts.

Substitute Teacher

Professional Educational Services Group
03.2007 - 06.2017
  • Provided professional conduct, supported school procedures and policies, made every effort to carry out all the teacher's lesson plans, cooperative in relationships with other teachers, followed the established building attendance procedures when reporting absent students, and maintained confidentiality.

Executive Administrative Assistant

Ford Motor Company
11.2000 - 01.2006
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Used software to coordinate meetings, appointments, and tasks senior executives.
  • Organized and updated schedules for executives.
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.

Ward Secretary/Nursing Assistant

Oakwood Hospital
08.1997 - 11.2000
  • Performed secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Included scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

Office Assistant

Wayne State University
06.1995 - 08.1997
  • Answered inquiries and obtained information for general public, customers, visitors, and other interested parties. Provided information regarding activities conducted at establishment; location of departments, offices, and employees within organization.

Education

Associate of Arts - Liberal Arts

Ferris State University
Big Rapids, MI

Skills

  • Scheduling
  • Check processing
  • Meeting planning
  • Research
  • Bookkeeping
  • Filing
  • Records retrieval
  • Letter preparation
  • Mail handling

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Long Term Substitute Teacher

Toledo Public Schools
02.2022 - Current

Administrative Assistant 2

State of Arizona
02.2021 - 09.2021

Sortation Associate

Amazon
10.2019 - 10.2020

Production Worker

Staff Management - Ethel M Chocolates
09.2019 - 10.2019

Housekeeping

Fiesta Hotel & Casino
04.2019 - 05.2019

Customer Service Representative

Zappos
11.2018 - 01.2019

Product Support Specialist (Nest)

Knoah Solutions
05.2018 - 11.2018

Substitute Teacher

Professional Educational Services Group
03.2007 - 06.2017

Executive Administrative Assistant

Ford Motor Company
11.2000 - 01.2006

Ward Secretary/Nursing Assistant

Oakwood Hospital
08.1997 - 11.2000

Office Assistant

Wayne State University
06.1995 - 08.1997

Associate of Arts - Liberal Arts

Ferris State University