Alondra A. Alaniz
Scottsdale,AZ
Summary
Highly resourceful individual with a strong educated background. Skilled communicator, self-motivated, and able to listen and identify issues or problem areas and form innovative solutions.
Overview
2026
2026
years of professional experience
Work History
Post Closing Analyst
VIP Mortgage
2025 - Current
- Checking Investors websites twice daily and posting the pends in Encompass.
- Maintain regular communication with the Underwriters, Loan Officers and Processors to ensure they are up to date and can fulfil outstanding tasks, escalating as required for and items not available in a timely fashion.
- Work on Post Fund Deficiencies
Educator
Lululemon
08.2021 - 10.2025
- Interact with guests to ensure a great guest experience in a manner that values guests’ time.
- Establish supportive and productive relationships with all team members.
- Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
- Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
Loan Intake Coordinator
VIP Mortgage
2022 - 2025
- Manage pipelines for all assigned Account Executives, ensuring company lending and service standards are met.
- Communicate with brokers to provide status of loans.
- Thorough understanding of mortgage processing, underwriting, closing procedures, and federal/state regulations.
Quality Control Processor
VIP Mortgage
01.2020 - 2022
- Perform processing functions of the Pre-Funding Quality Control process to ensure completion prior to closing.
- Order Tax Transcripts, Title Request etc.
- Re-verification of employment/income and assets/funds.
- Understand and comply with policies and regulations.
- Proficient in Encompass, a loan origination platform that expedites and improves the digital mortgage process.
Helping Hand
CorePower Yoga
01.2020 - 2021
- Assist with front desk duties
- Organize and ensure quality service
- Tidy the studio
Central Referral Intake Coordinator
ATI Physical Therapy
01.2019 - 01.2020
- Variety of clinics in Arizona with dedicated physical therapists that meet the patients needs to help them reduce, prevent, and treat injuries.
- One on one communication with Physical Therapists and patients in the clinic.
- Family atmosphere with a motivating team.
- Handle a high volume of incoming calls
- Educated on patient demographic and insurance information in an accurate manner.
- Including Medicare, Commercial, AHCCCS
- Intake of referrals sent from our patients physicians.
- Fast-paced and actively multi-tasking throughout the day.
Server
Zipps Sports Grill
01.2016 - 01.2018
- Efficient waitress for 2+ years
- Ability to train new employees on safety, food handling, guest service expectations
- Ensure optimal guest experience
- Managed closing duties
Server
Famous Dave’s
01.2013 - 01.2016
- Deliver friendly and efficient service to ensure a pleasant dining experience for all guests
- Trained new employees including: To-go, Hostess
- Completed side work such as refilling condiments, cleaning/storing serving equipment
- Maintained knowledge of current menu items, ingredients and preparation methods
Education
Bachelor’s Degree - Health Sciences
Arizona State University
Associates degree - Science
Glendale Community College
High School - undefined
Sunrise Mountain High School
Skills
- Team leadership & training
- Community outreach & service
- Strategic planning
- Time & behavior management
- Project management
- Counseling & coaching
- Proactive, constantly seeking new challenges and self-motivate
- Memorization and recall
Timeline
Educator
Lululemon
08.2021 - 10.2025
Quality Control Processor
VIP Mortgage
01.2020 - 2022
Helping Hand
CorePower Yoga
01.2020 - 2021
Central Referral Intake Coordinator
ATI Physical Therapy
01.2019 - 01.2020
Server
Zipps Sports Grill
01.2016 - 01.2018
Server
Famous Dave’s
01.2013 - 01.2016
Bachelor’s Degree - Health Sciences
Arizona State University
Associates degree - Science
Glendale Community College
High School - undefined
Sunrise Mountain High School
Post Closing Analyst
VIP Mortgage
2025 - Current
Loan Intake Coordinator
VIP Mortgage
2022 - 2025
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