Alondra Alcantar Orozco

At Southwest Airlines as a customer service agent we are first point of contact for people that are traveling. We are responsible to help with any questions about the airport, ticketing, check-in, boarding, & any other travel issues.

• Managed high-stress situations effectively, maintaining professionalism under pressure.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

At Frontier Airlines, as an aircraft cabin cleaner we are responsible for the cleanliness & safety of an aircraft cabin before & after a flight.

• Enhanced cabin cleanliness by thoroughly vacuuming, dusting, and sanitizing all surfaces.
• Assisted in training new employees on best practices for cabin cleanliness and sanitation techniques.
• Complied with company protocols regarding lost-and-found items, ensuring proper documentation and storage procedures were followed.

At Amada Senior Care as a caregiver every job was different. Each patient needed care for different reasons. We were there to lend a helping hand & make day to day activities possible.

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Built strong relationships with clients to deliver emotional support and companionship.